Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.7
482 reviews
5 stars
211
4 stars
113
3 stars
51
2 stars
21
1 star
86
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions.
Food Quality
While some customers enjoyed the food, many expressed disappointment with incorrect orders and poorly prepared items.
Staffing Issues
Several reviews mentioned that the location is often understaffed, leading to slow service and mistakes.
CC
Cassie
2 days ago
1.0
It’s getting to the point where every time I come here I NEVER get any help at the drive through. What’s the point of having a drive-through with? No one’s going to be there to assist customers. I was leaving there in a line of three cars to which everybody ended up driving off anyways. We’re not busy, very empty lobby no cars.
DM
Destiny Melchert
Feb 22, 2026
2.0
Thank you DQ for giving me a hair in my blizzard 🙃
AA
Alissa
Feb 16, 2026
5.0
The woman running the drive thru was delightful. The blizzard was clearly made with love. Thanks so much and keep up the good work! 🧡🧡💕
LS
Lisa Soquet
Feb 14, 2026
1.0
I went through drive thru only ordered 2 items and the guy was a real rude person .I used to always buy ice cream cakes get gift cards. They lost my business ,ill go up the road to culvers in depere
JJ
Jaron
Feb 7, 2026
1.0
Brought my little sister here to get some ice cream today. We tried going through the drive though right at 9:45, but we sat there for 5 minutes without a response from anyone. Eventually I said something, and immediately a lady said that they were closed. I mentioned that the website says they close at 10 on Saturdays, and the lady said “have a good night” very rudely and then did not respond to me afterwards. My little sister was upset and crying, and it’s not because she didn’t get ice cream, but because of how rude the staff was to us. As we were leaving, I saw the entire staff sitting on their phones. I understand that we could have stopped on by a little bit sooner, but it does not mean they have the right to be rude. A simple “sorry, but we started closing early today” would have been enough. We ended up going to the Culver’s right down the road and got ice cream in under a minute with polite service. Don’t recommend for anyone with kids or young ones, they’ll be extremely dissatisfied.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: