Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.7
477 reviews
5 stars
209
4 stars
113
3 stars
50
2 stars
21
1 star
84
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and restrooms.
Food Quality
While some customers enjoyed the food, many expressed disappointment with incorrect orders and food quality, particularly with melted ice cream and poorly prepared items.
Staff Attitude
Several reviews noted that staff members displayed a lack of enthusiasm and professionalism, contributing to a negative customer experience.
Operational Issues
Customers reported issues with the restaurant closing early, being understaffed, and miscommunication regarding service hours.
- PBPaula BOct 3, 20255.0I visit this location often while on lunch. Went there today and had the most amazing service. The ladies work in the drive-through window don’t care that you’re at a fast food. They give you five star service anyways. They’re out here making my day better, proving good service still exists!!
- AEAustin EvraetsSep 11, 20251.0Had a curly black hair in my burger, definitely wont eat at this one again
- TGTalia GavinAug 29, 20251.0They always end up closing early and terrible costumer service. I was there 10 minutes before closing, and they said they were only doing door dash orders. I was so sad. The worker also had an attitude.
- EGEmily GrothAug 11, 20254.0Nice people, average food
- CPChris PotterJul 16, 20255.0Great friendly service!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries as main menu items.
What are the opening hours of Dairy Queen Grill & Chill in De Pere, WI?
The restaurant is open from 10:30 AM to 9:30 PM Monday through Thursday, and 10:30 AM to 10:00 PM Friday through Sunday.
Is Dairy Queen Grill & Chill in De Pere open on major holidays?
No, Dairy Queen Grill & Chill is closed on Thanksgiving (November 27, 2025) and Christmas Day (December 25, 2025).
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant is family-friendly, offers booster seats and high chairs, and is wheelchair accessible with restrooms available.
Can I order food online or via a mobile app from Dairy Queen Grill & Chill?
Yes, you can order food online via their order URL and enjoy exclusive deals by downloading the Dairy Queen app.
What are some nearby places where customers can shop or get services before or after visiting Dairy Queen Grill & Chill?
Nearby, customers can visit Walmart De Pere for shopping, Baylake Bank and Nicolet National Bank for banking services, and Verizon Wireless for mobile needs.
Are there any nearby health and medical facilities near Dairy Queen Grill & Chill?
Yes, nearby health facilities include Dermatology Associates of Wisconsin, Forefront Dermatology, Prevea Urgent Care, and Prevea Lawrence Drive Health Center.
What dining options are available near Dairy Queen Grill & Chill in case I want variety?
Besides Dairy Queen itself, nearby dining options include Orange Julius for smoothies and Subway for sandwiches and fast food.
Is there a nearby place where I can watch DVDs or rent movies after visiting Dairy Queen Grill & Chill?
Yes, Redbox is nearby, offering music and DVD rentals for customers who want entertainment after their meal.