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Brand Certified

Arby's

3.8
(292 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1620 Lawrence Drive, De Pere, WI
54115, United States

Hours

Reviews

3.8
292 reviews
5 stars
119
4 stars
76
3 stars
47
2 stars
18
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers reported inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with the dining area and bathrooms.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.

Overall Experience

While some enjoyed the food, many expressed disappointment with their overall experience, citing service and food quality as major concerns.
  • MM
    MChase Man
    1 day ago
    2.0
    I usually stop and get food-for-work every now and then and the guy that works there there's never a problem With him, It's the woman who works at the drive through window. After Already waiting behind one single car in line for 15 minutes, I get to the window and I'm sitting there for another 10 minutes watching her socialize with her co-worker not even looking in my direction a single time. So I just drove off. About 25 minutes of my time wasted and nothing to show for it.
  • NW
    Nick Waldschmidt
    Feb 25, 2026
    5.0
    Standard Arby’s food but the staff was great! I ordered a beef n cheddar meal and when I got the food I saw the sandwich had just beef with on a regular bun and no cheese, sauce or onion bun. I went back up right away and Amanda said she misheard me ask for a #2 instead of a #1 and immediately ordered a beef and cheddar for me and even brought it to me instead of just calling my name again. They were super quick and helpful and it’s right in a Kwik trip. Very convenient.
  • CW
    CD Whitehorse
    Feb 7, 2026
    1.0
    This lady's day just started and she's not only rude, but she acted insulted that she came to work. This attitude was not like someone just ran over her dog. This was attitude like her husband didn't switch the laundry and she probably just finished yelling at him, like he was her step son. I assume she's the manager, so not worth complaining at the store level. Also, it didn't ruin my experience. Food was hot and fresh. Place was clean. I'm just posting this, bored, waiting for my food. Happy I can get a roast beef sandwich at 10am. 😂
  • BE
    Bob Ellis
    Dec 5, 2018
    5.0
    Delicious Food & Efficient Friendly Service

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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