McDonald's

3.6
1579 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6163 S Packard Ave, Cudahy, WI
53110, United States

Hours

Reviews

3.6
1,579 reviews
5 stars
581
4 stars
354
3 stars
287
2 stars
139
1 star
218

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised the staff for being friendly and efficient, while others reported rudeness and mistakes in handling orders.

Order Accuracy

Frequent complaints about incorrect orders, with some customers noting that mistakes were often rectified quickly, while others expressed frustration over repeated issues.

Food Quality

Varied opinions on food quality; some customers enjoyed their meals, while others reported cold food, poor preparation, and health concerns.

Cleanliness

Concerns raised about cleanliness, particularly in bathrooms and food safety, with some customers noting a clean and updated environment.

Speed of Service

Generally positive feedback on the speed of service, especially in the drive-thru, although some customers experienced long waits.
  • CG
    car guy
    Dec 27, 2025
    1.0
    Food is absolutely trash. Insane prices!
  • MY
    margaret york
    Dec 13, 2025
    5.0
    The coffee was good and hot and breakfast was very fresh
  • KK
    Kevin Klosky
    Dec 8, 2025
    4.0
    Recently been having nothing but problems with the South Milwaukee location, so even though I live a block away from there I drive out to this location instead. Just wanted to share the contrast between the two locations, I went through the drive thru and got a couple burgers, they came out made wrong. So I went back in, was greeted almost immediately(they knew there was a problem since I had my bag in my hand) came over and I explained the problem. They apologized and immediately fixed the issue, the manager came by and offered cookies or something to make up for it. Promptly gave me my food, apologized again and wished me a great night. THAT IS GREAT CUSTOMER SERVICE! Mistakes happen but how you fix them means the world to customers. South Milwaukees location with the same issue and you get ignored at the counter, attitude, no apology, takes forever and they drop the food on the counter and maybe say something along the lines of "here ya go" and walk away without a second look. Not sure how the two being like a 1.5 miles from each other are so different, but drive the little extra for the cudahy location if you want McDonald's
  • GS
    Grant Sheldon
    Nov 30, 2025
    1.0
    Never get my order right and never try to make it right.
  • CZ
    Chris Z
    Nov 25, 2025
    5.0
    I get my lunch here nearly every day. 98% of the time is is 100% great. Occasionaly there is a wait, delay, or error. It happens. Thousands of orders daily, there will be imperfections. I learn patience and understanding. Give them a break, it is usually hot and busy in that kitchen. Their employees generally do an excellent job. I will continue going here on a regular basis.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 6163 S Packard Ave, Cudahy, WI?

McDonald's is open daily from 5:30 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 5:00 AM to 9:00 PM on Sunday.