McDonald's

3.0
686 reviews
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Business Details

1540 James Street, Columbus, WI
53925, United States
(920) 623-9349
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1540 James Street, Columbus, WI
53925, United States

Hours

Reviews

3.0
686 reviews
5 stars
184
4 stars
120
3 stars
110
2 stars
61
1 star
211

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.

Food Quality

Many reviews mentioned cold or incorrectly prepared food, with some customers expressing concerns about cleanliness and freshness.

Staff Attitude

Feedback highlighted a lack of friendliness and professionalism among staff, with some customers feeling ignored or disrespected.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted good experiences with certain menu items.
  • RM
    Rochelle Monroe
    Nov 27, 2025
    5.0
    Thank you for being open on Thanksgiving for travelers. Service was great.
  • VB
    Victoria Bremer
    Nov 18, 2025
    5.0
    Just went through the drive-thru and I've never had a better experience at McDonald's. My food was fresh, hot and delicious. I ordered a bacon McDouble and the bacon was crispy and cooked to perfection, bun was toasted and it had the most perfect golden crust around the edges, you can tell when the fries have been sitting there too long and I'd say 90/100 times, when I order fries, I end up throwing them away because they're old and caked in salt. These fries were hot and crispy with the right amount of salt. As for the service, it was quick, every single employee I interacted with were exceptionally polite. They were all smiling, laughing and I could tell they're all happy and they feel safe in their working environment which is so important for the sake of food quality and customer satisfaction. Give that manager a raise and recognition, he deserves it.
  • EG
    Eli gonzalez
    Nov 16, 2025
    1.0
    They serve cold food cant even wrap a sandwich right and sit in the back in plain view on their phones
  • CK
    Collin Koronkiewicz
    Oct 27, 2025
    1.0
    I put in an order then got the notification it was ready, walked in and no food, all the workers didn’t have a clue about my order, I asked for a refund and they looked at me like I was crazy, they then refused to make my food even tho I had the order details in hand an showed them. It’s also difficult that none of them speak any English, I advise not going here cause the workers are lazy and u might not get your food
  • PH
    Paul Hunt
    Oct 21, 2025
    1.0
    Scamming on the Monopoly pieces. Withheld receipt to avoid getting reported. Didn’t get pieces on my 20 pc nuggets. 10/21/25
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1540 James Street, Columbus, WI?

The McDonald's at 1540 James Street is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM.