Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported receiving incorrect orders or missing items, leading to frustration and dissatisfaction.
Customer Service
Many reviews highlighted poor customer service, including rude staff, lack of communication, and unresponsiveness to customer inquiries.
Speed of Service
Customers frequently complained about slow service in both the drive-thru and in-store, with long wait times reported even during non-peak hours.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold or improperly prepared items, impacting overall satisfaction.
EG
Eli gonzalez
Nov 16, 2025
1.0
They serve cold food cant even wrap a sandwich right and sit in the back in plain view on their phones
CK
Collin Koronkiewicz
Oct 27, 2025
1.0
I put in an order then got the notification it was ready, walked in and no food, all the workers didn’t have a clue about my order, I asked for a refund and they looked at me like I was crazy, they then refused to make my food even tho I had the order details in hand an showed them. It’s also difficult that none of them speak any English, I advise not going here cause the workers are lazy and u might not get your food
RZ
robert zielke
Oct 23, 2025
4.0
Normal. It's McDonald's.
PH
Paul Hunt
Oct 21, 2025
1.0
Scamming on the Monopoly pieces. Withheld receipt to avoid getting reported. Didn’t get pieces on my 20 pc nuggets. 10/21/25
RB
Ronna Blackley
Sep 6, 2025
1.0
We were just in the drive thru ordered a quarter pounder with cheese meal..asked for our receipt was told it was in the bag we get a few miles away no receipt and some kind of spicy chicken sandwich..not what we ordered..a total waste of time and money..