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Brand Certified

Arby's

3.9
(570 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2200 West James St, Columbus, WI
53925, United States

Hours

Reviews

3.9
570 reviews
5 stars
242
4 stars
162
3 stars
92
2 stars
36
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff and quick service, while others report slow service and unfriendly interactions.

Food Quality

Food quality is generally appreciated, though there are complaints about specific items being cold or not meeting expectations.

Cleanliness

Several reviews mention cleanliness issues in the restaurant and restrooms, impacting the overall dining experience.

Staff Performance

Staff performance varies significantly, with some employees receiving high praise for their professionalism and others criticized for poor attitude and lack of engagement.
  • MM
    Matthew M
    4 days ago
    1.0
    They are always out of everything never have anything in stock whats the point of having a fast food location thats constantly out of products literally pointless and so inconvenient
  • MP
    Mike Pfeil
    Feb 24, 2026
    1.0
    I waited 12 minutes at the pickup window and was served a cold fish sandwich
  • NS
    neil stevenson
    Feb 3, 2026
    5.0
    Best Arby's I've been to in a while. Went twice over this last week and have realized that the morning crew has only about 2 good workers. The rest were on their phones or laptop! However once 2 o'clock hit? Two all stars walked in and the whole store changed. They were sprinting around their coworkers, giving thank yous and making sure each customer knew what was good
  • GT
    Gone truckin
    Jan 24, 2026
    3.0
    Typical nighttime Arby's. Good people working
  • RN
    Robert Newton
    Jan 2, 2026
    5.0
    Best Arby's in the country hands down and mainly your employees that make it so. Best customer service I've ever had at an Arby's.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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