Festival Foods is comprised of over 40 full-service, state-of-the art grocery stores that offer extraordinary food and exceptional experience. At Festival Foods, our customers are our guests. Although our story began years ago, we still demonstrate the same servant leadership philosophy and the same care for our guests as we did when there was just one store.
Location
Festival Foods
1109 Chippewa Crossing Boulevard, Chippewa Falls, WI
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.