McDonald's

3.5
638 reviews
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Business Details

1123 E Chestnut, Chilton, WI
53014, United States
(920) 849-7383
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1123 E Chestnut, Chilton, WI
53014, United States

Hours

Reviews

3.5
638 reviews
5 stars
205
4 stars
143
3 stars
146
2 stars
60
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unhelpful staff, leading to frustration and dissatisfaction.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers receiving incorrect items or missing components.

Cleanliness

Customers frequently noted dirty bathrooms and unclean dining areas, contributing to a negative overall experience.

Staff Training

Several reviews indicated a need for better training among staff, particularly in order accuracy and customer service.

Mixed Experiences

While some customers had positive experiences with friendly service and correct orders, these were overshadowed by the overall negative feedback.
  • DD
    Dutch Diva
    5 days ago
    3.0
    It's McDonald's. What else can I say? My chief complaint is having to ask for HOT French fries and having the girl who collected the money argue with me , telling me that they don't know if they can promise that. I worked in fast food place as a teenager. Just stick the fries back in the hot oil for a few seconds and re-heat them. It's not rocket science.
  • JI
    Judy Immel
    Nov 14, 2025
    5.0
    Hot food Fast service Great customer service
  • SD
    Sara Delrow
    Oct 12, 2025
    1.0
    Chilton McDonald’s….. Went through the drive thru on Sunday October 12 at 2:00pm and waited 15 min just to get an order placed and then sat another 15 min before I received my food. I ordered two burgers and a medium fry. When I returned home, my husband’s burger had no condiments on it and my double cheeseburger had a pickle and ketchup and to bottom buns put together to make it. We called the restaurant to talk to a manager only to be hung up on when asked what she could do for us for the trouble. Continued to call back (6 times) only to be ignored. If she couldn’t handle the simple situation with our simple question why not offer a simple solution?! Very unhappy with their service!
  • MP
    Matt Pauly
    Oct 11, 2025
    2.0
    Drive thru guy started asking about Mobile App before I even got in front of the menu and speaker. He never said total amount after I ordered. Went to pay and was given my change. Started pulling forward, saw wrong change, backed up and said that I was missing some change and they couldn't open the register to give it to me. The girl looked to be a highschooler and not sure about the guy, but I think some training needs to be done about taking orders and making correct change for the customers. First time happening here in about the last 19 years that I've been going through the drive thru. Food was good though.
  • CM
    chris moss
    Oct 1, 2025
    1.0
    They always seem to screw up the orders and food is seldom hot. They also don’t know how to apply the codes from the app. Hire a whole new crew!!
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1123 E Chestnut, Chilton?

McDonald's in Chilton is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 5:00 AM to 10:30 PM.