Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.2
583 reviews
5 stars
176
4 stars
113
3 stars
88
2 stars
53
1 star
153
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times for their orders, often exceeding 30 minutes, even when the restaurant was not busy.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, leading to customer dissatisfaction.
Cleanliness
The restaurant was frequently described as dirty, with unclean dining areas and restrooms, contributing to a negative overall experience.
Staff Performance
While some employees were noted for their efforts, overall staff communication and service were criticized as lacking, with reports of rudeness and disorganization.
Food Quality
Although some customers enjoyed the food when received, there were numerous complaints about food being cold, poorly prepared, or not matching the order.
GS
George Sprangers
5 days ago
1.0
I feel bad for the young man takeing orders he was great. The other workers were horrible. Over an hour with hardley any customers in the store to get my 2 chili dogs ice cold and still waiting on the blizzard i ordered an hour ago. The young guy was running around doing what he could but didnt seem to be getting help
BS
Brenda Schisel
Feb 23, 2026
3.0
Definitely busy. Seemed everyone was waiting for their order, customers seemed very agitated, loooong wait for the order. And order was messed up even though we stated it 3 times...
ST
Shirley T
Feb 23, 2026
1.0
Doesn’t matter if drive through is empty they always forget or mess up your order without doubt. Bring your own ketchup for their dried up fries they will forget it when you ask nicely for it.
TY
Tanner Yineman
Feb 22, 2026
2.0
They're drive through takes forever, I waited 30 minutes for my food and when I opened it up there was barely any fries in my meals, missing about half of what it should be, not to mention my cheeseburger was thrown together extremely haphazardly, just disappointing for waiting 30 minutes with no cars in front of me, they were not busy
ES
Evan Steger
Feb 4, 2026
5.0
Food is super slow but it’s always fresh and rarely ever mess up your order.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular operating hours of Dairy Queen Grill & Chill in Chilton, WI?
Dairy Queen Grill & Chill in Chilton, WI is open from 10:30 AM to 9:30 PM on most days, with extended hours until 10:00 PM on Fridays and Saturdays.
Does Dairy Queen Grill & Chill offer drive-thru service, and what are its hours?
Yes, the drive-thru at Dairy Queen Grill & Chill operates daily from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly with amenities like booster seats, high chairs, and wheelchair accessibility.
What are some signature menu items at Dairy Queen Grill & Chill?
Popular menu items include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, and shakes & malts.
Are there outdoor seating options available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers both indoor and outdoor seating for guests.
Does Dairy Queen Grill & Chill provide free Wi-Fi to its customers?
Yes, free Wi-Fi is available for customers at this location.
Where is Dairy Queen Grill & Chill located in Chilton, WI?
It is located at 621 N Madison St, Chilton, WI 53014-1017, United States.
Are there any notable places near Dairy Queen Grill & Chill that customers might visit?
Nearby places include the Chilton Mobil Mart for convenience needs, Terra Verde Coffeehouse for coffee and smoothies, and Farm & Home Hardware & Garden Center for home improvement shopping.
Can Dairy Queen customers use public transit or nearby locations for easier access?
While no specific transit stations are listed, customers can use local landmarks such as Chilton Mobil Mart or nearby stores like Tractor Supply Co. to orient themselves when visiting Dairy Queen.
Are there any entertainment or dining options close to Dairy Queen Grill & Chill for visitors?
Yes, visitors can explore nearby dining options like FAST TACO by Lupita’s Mexican Store and Terra Verde Coffeehouse before or after enjoying Dairy Queen's offerings.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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