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Dairy Queen Grill & Chill

3.5
(440 reviews)
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Business Details

727 Dallas St, Chetek, WI
54728-9120, United States
(715) 924-3694
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
727 Dallas St, Chetek, WI
54728-9120, United States

Hours

Reviews

3.5
440 reviews
5 stars
167
4 stars
95
3 stars
57
2 stars
25
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted slow service, long wait times, and disorganized staff, leading to customer frustration.

Food Quality

While some customers enjoyed the food, many reported issues with cold or improperly prepared meals, as well as incorrect orders.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant, including dirty counters and poor food handling practices.

Staff Behavior

Customers frequently mentioned rude and unprofessional behavior from staff, including arguing among employees and poor customer service.

Mixed Experiences

Some customers had positive experiences with food quality and service, indicating that there may be inconsistencies depending on the time and staff present.
  • AC
    Alyssa Chambers
    4 days ago
    1.0
    Terrible place and extremely filthy. Workers aren’t attentive and just mess around. Im never going back again because the way that place looked I wouldn’t be surprised if I got a disease…
  • BS
    Bill Summers
    Feb 1, 2026
    5.0
    The spicy chicken strips were cooked to perfection...and the queso dipping sauce was very tasty! Solid fries and a Dr. Pepper rounded out a very satisfying lunch. Thanks DQ!
  • BB
    Barbie
    Jul 9, 2022
    1.0
    I really don't like to leave bad reviews but this is the worst Dairy Queen (or any other restaurant) I've ever been to. I have been to this Chetek location several times and every time i leave saying i will never go back. The food is really pricy and takes forever to get. When you do get your meal it's always disappointing. Seems like the owner is not interested in customer service at all. Really, if you want great ice cream at a decent price go to the North Lakes drive in or to the new ice cream shop in town.
  • MJ
    Michael Janetzke
    Jun 12, 2021
    5.0
    Quick friendly and tasty
  • MT
    Monte Thompson
    Aug 20, 2017
    4.0
    Slow but good
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Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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