Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.5
438 reviews
5 stars
166
4 stars
95
3 stars
57
2 stars
25
1 star
95
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, long wait times, and disorganized staff, leading to frustration.
Food Quality
While some customers enjoyed the food, many complained about cold, poorly prepared meals and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty dining areas and poor food handling practices.
Staff Behavior
Customers noted unprofessional behavior among staff, including arguing and rudeness, which negatively impacted the dining experience.
Inconsistent Experience
Some customers had positive experiences with food quality and service, but these were overshadowed by frequent complaints of poor management and execution.
- CGcelia gisoAug 19, 20253.0It was a dairy queen... exactly what I expected for the price. The people working the counter were very nice and attentive.
- NNNorman NinnemanAug 9, 20252.0They are stingy on their ice cream. They post pictures of the size small to large on the wall, but the size you actually get is one half the advertised size!
- CLCrissy LutzSep 23, 20211.0There really needs to be some sort of adult supervision during the afternoon/ evening. Lots of yelling at coworkers, slamming things, talking about other workers badly right after they walk away. The girl was in such a hurry to make my ice cream she didn't care that it wasn't mixed correctly and my shake was soupy. This location has struggled for several years. I was really hoping they would get better, but I think they have now lost my business.
- DPDawn PriorJun 24, 20212.0Do not go here unless you like to wait in your car for over 20 minutes for a cone with only 3 vehicles ahead. Slowest drive thru I've EVER experienced.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Chetek?
Dairy Queen Grill & Chill in Chetek is open daily from 10:30 AM to 9:00 PM.
Where is Dairy Queen Grill & Chill located in Chetek, WI?
It is located at 727 Dallas St, Chetek, WI 54728-9120, United States.
What type of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and good for children?
Yes, the restaurant welcomes families and children, making it a family-friendly place to dine and enjoy treats.
Can I order food online or get exclusive deals from Dairy Queen Grill & Chill?
Yes, you can order food online for pickup and download their app for exclusive deals.
What nearby restaurants can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby restaurants include Norm's Open Kitchen Restaurant, a diner with American cuisine, and Subway, a sandwich shop known for quick service.
Are there any nearby gas stations or convenience stores close to Dairy Queen Grill & Chill?
Yes, nearby options include BP America and Chetek Express, both offering gas and convenience store services.
Where can I find family-related services near Dairy Queen Grill & Chill?
Nearby family-related services include Roselawn Elementary School, Chetek Kids Club day care, and Laugh n' Learn Childcare Center.
What other services or stores are located near Dairy Queen Grill & Chill?
Nearby you can find automotive repair shops, dental offices like Midwest Dental - Chetek, a florist called Just Imagine, and fitness options like Dunamis Therapy & Fitness.