McDonald's

3.1
521 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
W62n270 Washington St, Cedarburg, WI
53012, United States

Hours

Reviews

3.1
521 reviews
5 stars
143
4 stars
95
3 stars
101
2 stars
59
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, slow response times, and frequent order mistakes.

Food Quality

Customers reported issues with food quality, including cold items, incorrect orders, and poorly prepared meals.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and unsanitary conditions, raising concerns about hygiene.

Management Issues

Several reviews suggested a need for better management and employee training to improve overall service and efficiency.

Inconsistent Experience

Customer experiences varied widely, with some praising friendly service and fresh food, while others expressed frustration with repeated issues.
  • TM
    Teymur Mamedov
    6 days ago
    5.0
    👍👍👍
  • BB
    Bee
    Oct 28, 2025
    1.0
    The manager of this place should be FIRED!! this isn't the first time I go here. The employees of this place are some of the dumbest, laziest and clueless workers ever! Who trained these workers here? They can't even get one order of fries ready!!! The guy at the window has to tell me to pull over and wait. I ordered it through the app. it was suppose to be fast. I guess the workers here don't pay attention to online order. They just gossip in Spanish to each when I went inside last time. Now it shows when I use the drive thru. They still gossiping and don't pay attention to their orders. If they can't even get one order of a fries ready, what makes you think they will have your value meals ready? They don't. That's why they have soooooo many parking stalls dedicated to drive thru orders. This place needs a new manager to better trains these employees.
  • TG
    Tate Goldbeck
    Oct 23, 2025
    2.0
    Used to be a good store, new owners do not have any respect and do not honor coupons. The owner refused to honor a coupon which clearly outlined what you can get with it. The owner responded with “bacon is expensive so I can’t let you do it”
  • PP
    Paul Penkert
    Oct 12, 2025
    1.0
    We used the kiosk to order this meal. I asked for my receipt because the kiosk was out and I just knew there would be errors. My daughter’s medium strawberry smoothie didn’t come with the meal and we had to go ask for it and on top of that, it was filled 3/4 of the cup and when I asked if they call this full there was no reply. The wife selected ranch with her meal and had to go back and ask because they forgot to put it on the tray. I had to go back and ask for my bbq sauce. I had to go back again and ask for the apple juice for the happy meal too. Then fries were semi cold to begin with. Glad I’m not from around here and won’t be returning.
  • EP
    Ethan Pflieger
    Oct 10, 2025
    1.0
    It is 7:42Pm on a friday and the lobby is not open.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at W62n270 Washington St, Cedarburg?

McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the drive-through hours for this McDonald's location?

The drive-through is open daily from 5:00 AM to 11:00 PM.