Dunkin'

3.5
101 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cedarburg, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
W62N245 Washington Avenue, Cedarburg, WI
53012, United States

Hours

Reviews

3.5
101 reviews
5 stars
51
4 stars
12
3 stars
6
2 stars
5
1 star
27
  • JU
    Josh Ugalde
    4 days ago
    1.0
    Went in for order #9380 Dunkin Donuts in Cedarburg, WI drive-thru only. Had been there about 2 years ago if less and owner (a man) was super nice. Well, not this time!! . Drive up driveway to first window where car was waiting. Young lady asked me for $’s and I said I had already paid. Very very rudely she said I had cut in front of other cars (no one behind me🤷🏻‍♂️) and was supposed to go to microphone (no sign where it is🤷🏻‍♂️) and let “them know I had an order to pick up. Then you go to front pick up window on foot.” I said she was being rude and donuts were behind her. She grabbed the two boxes and handed them to me rudely and I said there is no signage guiding me where to drive to that are obvious. She told me to leave and slammed the window. Wow! I’m reporting her to corporate. Would not give me her name. White gurl, blondeish hair hair, in early 20’s or HS Sr. and 10:15 am 11/20/25. Donuts were for 5 Corner Dealership for their good service. My daughter was with me and works in restaurant in Cedarburg. Was shocked at the rudeness. Will NEVER go back there and will spread the word.
  • JF
    Jennifer Freeman
    Oct 12, 2025
    1.0
    This Dunkin doesn’t deserve one star. Every single time we go they get our order wrong and no matter who we interact with they are unfriendly. This time I ordered on their site for a pickup for our son’s birthday breakfast as this is what he asked for. When we went through the drive thru the lady who we spoke to through the speaker says “we have your order all ready” the lady hands us a bag and sends us on our way. Neither one of them tell us that they were out of the 2 strawberry donuts I ordered. They decided to replace those donuts with one chocolate and one vanilla. So instead of telling us “Hey, we’re sorry but we’re out of strawberry donuts, would you like a replacement or a refund?” They just decide for you what you’re going to get and then lie by omission. My husband walked back to the pickup window and they basically told him “it is what it is”. I’ve had it with this Dunkin.
  • MH
    Mary Hartwig
    Oct 5, 2025
    1.0
    The manager at the Cedarburg location has the WORST customer service. I was missing an order worth $7. And come back through the drive thru and explained the error. The manager pretty much called me a liar because the order was given out to someone which means I have it. After arguing with her and then apologizing for losing my composure she remade my order. Upon leaving she told me not to come back to her store. She would not give me her name only that she was the manager. 10/5/25 around 1:30pm
  • TW
    T Wagner
    Sep 17, 2025
    5.0
    Drive through.
  • AC
    Amber C
    Sep 5, 2025
    1.0
    I have no idea who is hiring people is the last six months but next hire please make sure they have some customer service and want to be at work. This morning I come in order a pumpkin cold brew with cold foam. Leave out of drive through realize there’s no cold foam. Go to the walk up window the lady doesn’t say anything grabs a can of cold foam and tells me open the cover. I have a flat cover cup. So obviously it won’t close after she sprayed the cold foam. I laugh. She goes let me get another lid. Meanwhile the cold foam is all over the cup and sides. I say can I at least get a napkin and she slams the window. Look into bag you guys don’t have wax paper anymore? All the donuts are stuck together . This place is a joke!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Cedarburg, WI?

Dunkin' in Cedarburg, WI is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' in Cedarburg offer delivery and pickup services?

Yes, this location offers both delivery and curbside pickup services for your convenience.