I placed a online order to be picked up at 6:30 before I went into work. The money was taken from my account. The store was supposed to be open until 8 pm. When I arrived on time the store was already closed. I was given no notification that my order wasn't going to be fulfilled. Very bad business practice in my opinion. And my money wasn't credited back until 2 days later. I was not happy.
BC
Brian Chambers
Apr 4, 2026
1.0
Store always closes early on weekends. 2 weekends in a row closed by 5pm. It's great! Thank god for Cousins Sub!!!!!!
MR
Milwaukee & Western Railway
Mar 28, 2026
1.0
Jimmy John's just needs to revoke this franchise already. Its hit or miss if they will even be open. The owner has to be the most incompetent buisness operator there ever was. After going today and once again them being closed when online it says they are open we are done. We will not even bother trying anymore.
AM
Alie Moran
Mar 9, 2026
1.0
Went there to order, all lights were on and were told they closed early. Showed online both Google and on the website they would open until 9. This seems to be a regular thing for them. So disappointing.
CC
Chelsea Calkins
Mar 1, 2026
1.0
Ordered 3 subs 30.00 worth and go through the drive through. Get to our destination and all 3 subs are burnt at the bottom and hard as a rock
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