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McDonald's

3.1
(1170 reviews)
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Business Details

240 E Jefferson Street, Burlington, WI
53105, United States
(262) 763-8777
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
240 E Jefferson Street, Burlington, WI
53105, United States

Hours

Reviews

3.1
1,170 reviews
5 stars
309
4 stars
223
3 stars
225
2 stars
114
1 star
299

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, understaffing, and poor service, especially during busy hours.

Food Quality

There were numerous complaints about incorrect orders, cold food, and unsatisfactory meal preparation.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions in the restaurant.

Staff Attitude

Customer service was inconsistent, with some staff being friendly while others were reported as rude or unhelpful.
  • JR
    Jennifer Ritter
    Oct 2, 2021
    1.0
    Girl behind counter very rude. Had a attitude with me cause didn't know how to do self serve kiosk and wasn't sure where to pay cash for order.
  • GG
    Gordy Gill
    Aug 11, 2018
    2.0
    They had me pull over from the drive up.i waited 8 minutes for an egg mcmuffin and had to finally go in and get it.
  • ST
    Sherry Thorne
    Jan 26, 2018
    3.0
    Fries were a little cold
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Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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