Jimmy John's

3.1
273 reviews

About

Sandwich Restaurant

Location

Jimmy John's
980 Milwaukee Ave, Burlington, WI
53105, United States

Hours

Reviews

3.1
273 reviews
5 stars
104
4 stars
34
3 stars
17
2 stars
17
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Inconsistent Hours

Many customers noted that the location often closed earlier than advertised hours, leading to frustration.

Food Quality

While some customers praised the food, others complained about missing ingredients and poor sandwich preparation.

Staff Attitude

Reviews highlighted a lack of friendliness among employees, with some customers feeling uncomfortable due to staff behavior.
  • SS
    Spamsly Spammington
    1 day ago
    1.0
    This location is constantly closed on random days at random times, literally closes before dinner half the time. The worst Jimmy Johns I've ever been to and it's a shame it has to be the only one around. 9/10 times when I want jimmy johns they are closed. Either no reason is given or there is a sign "out of bread" or "closed due to employees." What a wreck of a location.
  • RM
    Robert Matuszewski
    2 days ago
    1.0
    Went for dinner 5:06pm and once we arrived to the drive through, where 3 cars are currently in line, we were first greated at the menu then told they were closed. This is roughly the 4th time this location isn't open at their stated hours or turned away with no explanation. Terrible service becoming more common at this location.
  • CF
    Christina Fauria
    3 days ago
    1.0
    Sad to write a negative review. Last night, went through the drive thru at 7:50. Sat and sat waiting for someone to speak. Drove to the window. Make direct eye contact with 2 employees who then just went on about their business. Sit for another 5 minutes thinking, ok, they will come, they seen me. Nope. Go and park. Open the door and a worker said can I help you? Are you open? (Mind you, place is lit up like a Christmas tree, including the drive thru). No, we are closed. Um…..it says open until 9? He kind of backs me up and out the door and then locks it. I happened to stay in the lot for another minute or two. Never turned the outside lights off. Super weird, super rude and disappointing.
  • JB
    Justin Brabazon
    Jan 4, 2026
    1.0
    Attempted to order only to find their online ordering not only not working, but still charged me multiple times for orders I even attempted. This was all before 6 pm on a sunday mind you, no answer when I call, drove 15min one way to location only to find the lights off and not even a sign on the door!
  • BM
    Brianna Mueller
    Dec 28, 2025
    4.0
    Weren't open today 12/28/2025 when online stated open.