Jimmy John's

Reviews

• JF

  joshua fritz

  Mar 31, 2026
  1.0
  Where do I start ? I’m not one of these if I could give a 1/2 star I would kinda guys however , walked in to pick up sandwich for a crew member and myself after a long 1/2 day of construction work and was astonished at the lack of cleanliness in this establishment. There was one employee Chris working barely audible in communication, wearing headphones who took my order two very specific sandwiches as we added meat and extra mayo to both of them. No other substitutions or add ons I’ve been ordering them the same way for 18 years. (Back when sandwiches were tossed at us). I was in the store for 25 minutes. The place was in various levels of disarray. Food left of tables , wrappers left and I had so much time to walk around I visited the men’s room where there was a big ole plumbing repair and open drywall. I also peaked my head over the wall to see lettuce on floor and just yuck. After returning with our food my sandwich which I was charged for was not at all as expected big hunks of tomato and no extra mayo and standard meat disappointment set in but food tasted good as my employee said the same which is why I gave three stars. I am however disheartened to see the owner or manager of this location always comments yet doesn’t step up to get issues corrected or reach out to see how they can turn a negative into a positive dining or takeout experience. As a former restauranteur I would be happy to give some suggestions if someone would contact me. I’m going to see what communication we get and if nothing I will be contacting the corporate franchise office. It was a horrendous experience.
• DS

  Directress Studio

  Mar 28, 2026
  5.0
  This crew knows what good customer is! Classic
• CW

  Chelsea Weber

  Mar 20, 2026
  1.0
  I’ve heard how bad this store is but thought “maybe it’s not that bad.” Guys don’t do it. If I could attach a picture I would. My Turkey Tom came with 3 slices of turkey, 3 tomatoes and 6 small pickles. LOL. Did I mention I ordered through the JJ app and it took 1.5 hours to arrive? Over an hour to leave the store I’m a 6 minute drive away. I proceed to call the store consistently for 15 minutes and no one answers. Does this store exist? What are they doing at 2pm? One of these days I’ve gotta stop in there and let them know how awful they are
• SU

  Sherry Urbaniak

  Mar 19, 2026
  2.0
  The floors in the restaurant were incredibly dirty, food stuck to the floor and the entire floor looked like it hadn’t been mopped in days. I got there at noon and they opened at 10am there’s no way that floor got that dirty in two hours. My bread was really hard on my sandwich and I received the ends of the tomatoes. I will never go to this establishment again.
• SG

  Sami Go

  Mar 14, 2026
  5.0
  To the guy who was running it all by yourself on Thursday this review is for you. Thankyou and you are amazing