Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 17685 W Bluemound Road! Dive into the authentic taste of Chicago Street food at our 50s Americana themed restaurant, just 1.5 miles, 7.6 miles, 8.6 miles from Brookfield Square, Wisconsin State Square Park, American Family Field. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Mixed reviews on food quality; some enjoyed the Italian beef and shakes, while others found items cold or poorly prepared.
Service Issues
Frequent complaints about slow service, order inaccuracies, and unhelpful staff, though some praised individual employees for their kindness.
Cleanliness
Concerns raised about cleanliness, with reports of dirty tables and unsanitary conditions in the restaurant.
Customer Experience
Overall, customers appreciate the atmosphere and some aspects of service, but many express disappointment with their experiences.
AM
A M
Jan 5, 2026
5.0
Real nice service and food, especially their flame broiled burgers and chocolate cake 😋
AB
Andrew Bolton
Jan 5, 2026
4.0
Really cool place. Very cool looking inside and out. Friendly and fast staff. Food is excellent. My only complaint is that the walls and decor can really use some cleaning.
JK
Jordan Kurth
Jan 1, 2026
3.0
Bought 4 shakes, was given two straws. Not a busy night.
Shakes were still good tho.
MF
markell Ferguson
Dec 28, 2025
2.0
Food is good but you guys have someone standing outside in the rain without any shelter taking orders and I find tjat VERY insulting and your drive through intercom is working! Build a shelter for them to stand under.
PD
Pop Man Dan
Dec 12, 2025
5.0
I truly enjoy coming to this location. The employees are consistently kind, knowledgeable, and welcoming. Their professionalism and friendliness make every visit a great experience. Cindy Lou, in particular, is such a bright presence, especially during the evening shift, and even when she isn’t there, the rest of the staff maintains the same high level of warmth and courtesy. It’s always a pleasure to visit knowing I’ll be treated with respect and genuine friendliness. And I also like that, I’m never missing food whenever I am doing takeout when I order food to pick up and there’s a long rate always offer for the soda, which is great helps with the anxiety of waiting. I really appreciate everyone at the store especially Cindy Lou she’s the Greatest and I honestly feel that way keep up the good work
Frequently Asked Questions About Portillo's Brookfield
What is the address of Portillo's Brookfield?
Portillo's Brookfield is located at 17685 W. Bluemound Rd., Brookfield, WI 53045, USA.
What are the opening hours for dining in at Portillo's Brookfield?
Portillo's Brookfield is open daily from 10:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Portillo's Brookfield offer drive-through service and what are its hours?
Yes, Portillo's Brookfield has a drive-through open from 10:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
What types of food can I enjoy at Portillo's Brookfield?
You can enjoy Chicago street food such as char-broiled burgers, Italian Beef Sandwiches, Chicago-style hot dogs, fresh chopped salad, and their famous chocolate cake shake.
Does Portillo's Brookfield provide delivery and catering services?
Yes, Portillo's Brookfield offers convenient delivery and catering options to bring Chicago favorites right to your door.
What payment options are accepted at Portillo's Brookfield?
Portillo's Brookfield accepts American Express, Discover, MasterCard, and Visa cards. They also accept debit cards but do not require cash only.
Is Portillo's Brookfield family-friendly and accessible?
Yes, Portillo's welcomes families and children, has wheelchair accessible entrance, parking, seating, and restrooms, plus high chairs are available.
What nearby attractions can I visit before or after dining at Portillo's Brookfield?
You can visit Brookfield Square, Wisconsin State Square Park, or American Family Field, which are located close to Portillo's Brookfield.
Are there other dining options near Portillo's Brookfield?
Yes, nearby dining options include Jersey Mike's Subs, Potbelly Sandwich Shop, Honey Berry Pancakes and Cafe, and SNOWFOX restaurant.
How can nearby stores like DICK'S Sporting Goods and AT&T Store help customers visiting Portillo's Brookfield?
Customers can combine their visit to Portillo's Brookfield with shopping at nearby stores like DICK'S Sporting Goods and AT&T Store for convenience and a fuller outing experience.