Portillo's Brookfield

4.1
5024 reviews

About

Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 17685 W Bluemound Road! Dive into the authentic taste of Chicago Street food at our 50s Americana themed restaurant, just 1.5 miles, 7.6 miles, 8.6 miles from Brookfield Square, Wisconsin State Square Park, American Family Field. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Portillo's Brookfield
17685 W. Bluemound Rd., Brookfield, WI
53045, United States

Hours

Reviews

4.1
5,024 reviews
5 stars
2,821
4 stars
1,092
3 stars
447
2 stars
273
1 star
391

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed the Italian beef and shakes, while others found items cold or poorly prepared.

Service Issues

Frequent complaints about slow service, order inaccuracies, and unhelpful staff, though some praised individual employees for their kindness.

Cleanliness

Concerns raised about cleanliness, with reports of dirty tables and unsanitary conditions in the restaurant.

Customer Experience

Overall, customers appreciate the atmosphere and some aspects of service, but many express disappointment with their experiences.
  • AM
    A M
    Jan 5, 2026
    5.0
    Real nice service and food, especially their flame broiled burgers and chocolate cake 😋
  • AB
    Andrew Bolton
    Jan 5, 2026
    4.0
    Really cool place. Very cool looking inside and out. Friendly and fast staff. Food is excellent. My only complaint is that the walls and decor can really use some cleaning.
  • JK
    Jordan Kurth
    Jan 1, 2026
    3.0
    Bought 4 shakes, was given two straws. Not a busy night. Shakes were still good tho.
  • MF
    markell Ferguson
    Dec 28, 2025
    2.0
    Food is good but you guys have someone standing outside in the rain without any shelter taking orders and I find tjat VERY insulting and your drive through intercom is working! Build a shelter for them to stand under.
  • PD
    Pop Man Dan
    Dec 12, 2025
    5.0
    I truly enjoy coming to this location. The employees are consistently kind, knowledgeable, and welcoming. Their professionalism and friendliness make every visit a great experience. Cindy Lou, in particular, is such a bright presence, especially during the evening shift, and even when she isn’t there, the rest of the staff maintains the same high level of warmth and courtesy. It’s always a pleasure to visit knowing I’ll be treated with respect and genuine friendliness. And I also like that, I’m never missing food whenever I am doing takeout when I order food to pick up and there’s a long rate always offer for the soda, which is great helps with the anxiety of waiting. I really appreciate everyone at the store especially Cindy Lou she’s the Greatest and I honestly feel that way keep up the good work

Frequently Asked Questions About Portillo's Brookfield

What is the address of Portillo's Brookfield?

Portillo's Brookfield is located at 17685 W. Bluemound Rd., Brookfield, WI 53045, USA.

What are the opening hours for dining in at Portillo's Brookfield?

Portillo's Brookfield is open daily from 10:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.