Brand Certified
McDonald's
2.9(1201 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
18695 W Bluemound Rd, Brookfield, WI
53045, United States
Certified by McDonald's • Feb 22, 2026
(262) 797-9977
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
2.9
1,201 reviews
5 stars
288
4 stars
188
3 stars
202
2 stars
145
1 star
378
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and inattentive.
Food Quality
Many customers reported receiving cold, poorly prepared, or incorrect food orders, leading to dissatisfaction.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and bathrooms, contributing to a negative dining experience.
Order Accuracy
A significant number of reviews mentioned issues with incorrect orders, missing items, and overall order mishandling.
Staff Attitude
Several customers noted that staff appeared disinterested or annoyed, impacting the overall customer experience.
- SPSantino PalaciosFeb 5, 20262.0Idk what it is . But’s there’s 3 McDonald’s in the area. And everytime I make the bad decision to choose this one . Feels like there’s 1 person working here how slow it is every time .
- BBBrian (Brian)Jan 31, 20261.0Terrible, even for McDonald's
- DSDilraj SidhuJan 23, 20261.0Speaking rudely and I got cold food
- LLLauraDec 14, 20251.0Absolutely horrible customer service! Also luke warm coffee at best! According to mcds procedures, coffee needs to be refreshed every hour! Get it together mcds in Brookfield WI!
- CTCliff ThomasDec 9, 20252.0The worst mcdonalds in the local area. If you want the person behind you food go here. If you want to pay for food and then it not be given to you, Go here. Driving to the Waukesha one from now on.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 18695 W Bluemound Rd, Brookfield?
McDonald's operates daily from 5:00 AM to 11:00 PM.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 5:00 AM to 11:00 PM.
Can I get delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:59 PM.
What services does the McDonald's restaurant offer besides dining in?
Services include DriveThru, McDelivery, Mobile Ordering, Mobile Offers, Gift Cards, and WiFi.
What payment methods are accepted at McDonald's Brookfield location?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I place an order using a mobile app for this McDonald's?
You can order using the McDonald's App available on iOS and Android via the provided app store links or by visiting the order link.
Is there a drive-thru available at McDonald's on W Bluemound Rd?
Yes, this McDonald's features a drive-thru service for convenient ordering and pickup.
Which nearby places can I visit for pet supplies when I'm at McDonald's on Bluemound Rd?
Pet Supplies Plus Brookfield and VIP Petcare Vaccination Clinic are nearby pet stores where you can shop or get vaccinations.
Are there fitness or wellness centers near the McDonald's location?
Yes, 9Round Fitness is a gym nearby, and Wellness Alliance offers naturopathic holistic services close to McDonald's.
What nearby attractions could I visit before or after dining at McDonald's on Bluemound Rd?
You could check out Kopp's Frozen Custard for dessert, or visit Qdoba Mexican Grill if you want another dining option nearby.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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