I am not exaggerating when I say this is literally the worst Jimmy John's I have ever stepped foot in. Please avoid.
When I walked in there was a short line and a few people waiting, so I wasn't too concerned about wait time. There was one person working behind the counter, which was a little odd for a Sunday at 12:20 pm, but I understand staffing is sometimes an issue. Once I got up to the counter, the worker bounced back and forth between putting my order in, making sandwiches, and processing my payment - a bit odd but whatever. While I was waiting for my order, that's when I started watching him make sandwiches. The worker was continually pulling his pants up over his *exposed butt* in between making people's sandwiches. He was wearing the same pair of gloves the ENTIRE TIME, and not once did he stop to adjust his pants and then change his gloves. I was absolutely shocked and grossed out, so I tried to get the worker's attention. It took a few attempts since he had a wireless earbud in while working, but when I did, I asked him to change his gloves before making the food that I ordered since he had been constantly adjusting his pants. He seemed surprised, but did change his gloves immediately. After that, I saw him change his gloves probably another 2-3 times throughout the sandwich making process and doing other things in the store. I will mention, I dont think he washed his hands or sanitized at all, but I considered it a win to have my order made with clean gloves. I got my order after about 10 minutes, and then made my way home. Once home, I opened my sandwich and all of the meat and cheese fell out on the wrapper, which was just the icing on the cake for the whole experience.
I feel like such a Karen for writing this, but I just feel so grossed out about the whole thing at this point. I don't know what can be done to change my opinion of this location, but I really do love Jimmy John's in general.