Five Guys

4.3
256 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 16730 W. Bluemound Road in Brookfield is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
16730 W. Bluemound Road, Brookfield, WI
53005, United States

Hours

Reviews

4.3
256 reviews
5 stars
173
4 stars
38
3 stars
14
2 stars
11
1 star
20

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the burgers for being delicious and fresh, but there were complaints about soggy fries and inconsistent portion sizes.

Service

Many reviews highlighted the friendly and attentive service from staff, particularly mentioning employees like Jason and Ramone.

Pricing

Numerous customers expressed concerns about high prices for food, feeling that the value did not match the cost.

Cleanliness

The restaurant was frequently noted as clean and inviting, contributing positively to the overall dining experience.

Order Accuracy

Several customers reported issues with order accuracy and delays, particularly with online orders.
  • CT
    Carla Turner
    Nov 11, 2025
    1.0
    Terrible service the girl talked instead of making our food and the manager didn’t say a word.. find another five guys if you want your food hot. This one is not the one you want to go to.
  • MJ
    Matt Jones
    Oct 8, 2025
    1.0
    Watched the employee empty the garbage, and then touch food without washing his hands or changing gloves
  • TE
    Tyrone Ellis
    Sep 3, 2025
    5.0
    Great food
  • KS
    Ken Simmons
    Aug 24, 2025
    1.0
    Lost a customer today! Soggy and old fries paid almost $9 for a large fry. Waste of money.Bag wasn’t even filled up. Rather go to Delafield location in future than this one.
  • WA
    William Alexander
    Aug 18, 2025
    1.0
    High prices and small portions. Save your time and money and go to Kopps. Service and atmosphere was fine.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.