Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
17440-A W Bluemound Rd, Brookfield, WI
53045-2942, United States
Hours
Reviews
4.0
247 reviews
5 stars
128
4 stars
53
3 stars
22
2 stars
15
1 star
29
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service varied widely, with some praising friendly staff and quick service, while others reported poor customer service and long wait times.
Food Quality
While many customers enjoyed the food, particularly the ice cream and certain menu items, there were numerous complaints about food being cold, poorly prepared, or not as expected.
Cleanliness
Several reviews highlighted issues with cleanliness, including unpleasant odors and dirty tables, contrasting with some positive mentions of cleanliness.
Order Accuracy
Multiple customers expressed frustration over incorrect orders and missing items, indicating a recurring issue with order accuracy.
Overall Experience
The overall experience was mixed, with some customers expressing loyalty and satisfaction, while others indicated disappointment and a decline in quality.
- FPfrank piersonDec 9, 20251.0I placed an order at 9:29 after I got off work and it said it was in progress and would be ready at 9:40. It’s was snowing but the roads are well managed and we’re pretty typical for Wisconsin in the winter. I get up to the door and it’s closed, at this point it 9:45. The older man who was sweeping looked at the girl at the counter and said no with a hand gesture. I was reasonably mad because I already paid for my food and I haven’t eaten all night. He came to the door and said I just had to call and refund it. They close at 10! The man walked back to the counter and laughed at me with the other 2 employees, What a joke.
- VPVaidehi PatelDec 6, 20255.0Great service and unbeatable quality
- SESeth EastmanNov 27, 20255.0Staff was very friendly! Best DQ I've been in for how small it is. Got a burger and fries and the handed it right to me, small details like this are lost in many chain locations. Thank you team!
- JLJustine LiuOct 26, 20255.0Excellent
- ASAndrew SnyderOct 11, 20255.0This is my go to spot for a fun “Daddy and Kids” night out. The food is hot and tasty and everyone who works here is so kind to my family. They also do a great job decorating cakes - everyone in my home wants a DQ Cake for their birthday… my kids start telling me which one they want 10 months in advance.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Brookfield offer?
They offer soft-serve ice cream, signature shakes, Blizzard® treats, Chicken Strip Basket, Grillburgers®, and ice cream cakes.
What are the opening hours for Dairy Queen Grill & Chill located at 17440-A W Bluemound Rd?
The restaurant is open every day from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill family-friendly and accessible for children and individuals with disabilities?
Yes, it welcomes families and children, has high chairs, is wheelchair accessible, and offers restrooms.
Does Dairy Queen Grill & Chill offer outdoor seating and facilities for customers?
Yes, they provide outdoor seating and have restrooms available for customers.
Can I order food online or through a mobile app from Dairy Queen Grill & Chill?
Yes, you can order online via their website and download their app for exclusive deals and mobile ordering with rewards.
What is the contact number for Dairy Queen Grill & Chill in Brookfield?
The main phone number is +1 262-789-9101.
Where can customers of Dairy Queen Grill & Chill go for beauty or spa services nearby?
Nearby options include La Vie Nails & Spa, EyebrowQueen, Allure Ink, Flawless Skincare and Beauty, The Groom Room Barbershop, Shenna Barrette Beauty, and Hive Salon.
What are some nearby dining options customers might consider before or after visiting Dairy Queen Grill & Chill?
Nearby dining includes BJ's Restaurant & Brewhouse, TGI Fridays, Blaze Pizza, RedBrick Pizza, Burrachos Fresh Mexican Grill, and Jersey Mike's Subs.
Where can customers find clothing and shopping centers near Dairy Queen Grill & Chill?
They can visit The Brownstones Shopping Center, T.J. Maxx, DSW Designer Shoe Warehouse, Sierra, and CBD American Shaman nearby.
Are there any nearby health and medical services close to Dairy Queen Grill & Chill?
Yes, nearby are OrthoLazer Brookfield, Midline Vision Group, and Weight Watchers (WW).