Customers generally enjoyed the food, particularly the ice cream and chicken strip baskets, but there were complaints about cold and poorly prepared items.
Service Issues
While some reviews praised the friendly staff, many customers reported poor service, including order mistakes and long wait times.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some customers noting it was clean while others reported foul smells and dirty conditions.
Cake Orders
The cakes received positive feedback for taste and decoration, but there were issues with order fulfillment and quality in some instances.
Customer Experience
Overall, the experience varied widely, with some customers expressing disappointment in service and product consistency, while others enjoyed their visits.
JL
Justine Liu
Oct 26, 2025
5.0
Excellent
AS
Andrew Snyder
Oct 11, 2025
5.0
This is my go to spot for a fun “Daddy and Kids” night out. The food is hot and tasty and everyone who works here is so kind to my family. They also do a great job decorating cakes - everyone in my home wants a DQ Cake for their birthday… my kids start telling me which one they want 10 months in advance.
JJ
Joseph
Sep 5, 2025
5.0
Love the hot fudge sunday!
DT
Dennis Troutman
Jul 12, 2025
5.0
Great Staff, it’s Dairy Queen
LK
Lia Koutecky
Jul 2, 2025
4.0
It's definitely a smaller location if you are planning to dine in, and parking can be challenging since it's in such an active area, but the food is great!
We always get takeout, and if you do the same, make sure to hold the bag by the bottom if you have food. They staple the top of the bag, which makes it weaker to ripping, so to avoid tragedy, be a little careful.
The chicken strip baskets are great, and the option to have gravy for dipping chicken and fries is very welcome. And of course, nothing can beat a Dilly bar or a blizzard when the mood strikes!
Make sure to download and use the app to order ahead and to get deals whether in store or Via Mobile order
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Brookfield offer?
They offer soft-serve ice cream, signature shakes, Blizzard® treats, Chicken Strip Basket, Grillburgers®, and ice cream cakes.
What are the opening hours for Dairy Queen Grill & Chill located at 17440-A W Bluemound Rd?
The restaurant is open every day from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill family-friendly and accessible for children and individuals with disabilities?
Yes, it welcomes families and children, has high chairs, is wheelchair accessible, and offers restrooms.
Does Dairy Queen Grill & Chill offer outdoor seating and facilities for customers?
Yes, they provide outdoor seating and have restrooms available for customers.
Can I order food online or through a mobile app from Dairy Queen Grill & Chill?
Yes, you can order online via their website and download their app for exclusive deals and mobile ordering with rewards.
What is the contact number for Dairy Queen Grill & Chill in Brookfield?
The main phone number is +1 262-789-9101.
Where can customers of Dairy Queen Grill & Chill go for beauty or spa services nearby?
Nearby options include La Vie Nails & Spa, EyebrowQueen, Allure Ink, Flawless Skincare and Beauty, The Groom Room Barbershop, Shenna Barrette Beauty, and Hive Salon.
What are some nearby dining options customers might consider before or after visiting Dairy Queen Grill & Chill?
Nearby dining includes BJ's Restaurant & Brewhouse, TGI Fridays, Blaze Pizza, RedBrick Pizza, Burrachos Fresh Mexican Grill, and Jersey Mike's Subs.
Where can customers find clothing and shopping centers near Dairy Queen Grill & Chill?
They can visit The Brownstones Shopping Center, T.J. Maxx, DSW Designer Shoe Warehouse, Sierra, and CBD American Shaman nearby.
Are there any nearby health and medical services close to Dairy Queen Grill & Chill?
Yes, nearby are OrthoLazer Brookfield, Midline Vision Group, and Weight Watchers (WW).