Chipotle Mexican Grill

3.7
702 reviews
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About

Mexican Restaurant
Chipotle Bluemound Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
15375 W Bluemound Rd, Brookfield, WI
53005, United States

Hours

Reviews

3.7
702 reviews
5 stars
308
4 stars
162
3 stars
57
2 stars
48
1 star
127

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers reported consistently small portion sizes, particularly for protein, leading to dissatisfaction.

Customer Service

Feedback highlighted a lack of friendly and attentive service, with many customers experiencing rude or disinterested staff.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area, including dirty tables and overflowing garbage.

Food Quality

While some customers enjoyed the food, many noted a decline in quality, with issues like undercooked rice and bland flavors.

Inconsistency

The overall experience varied greatly, with some customers praising good service and food, while others reported frequent mistakes and poor service.
  • NB
    Naomi Bedford
    3 days ago
    1.0
    Brown rice was not available. Portions were extremely small. Food was cold. Rice was undercooked. Had to spit most of it out because it was too hard to chew. Very disappointed
  • JN
    Jessica Nielsen
    Nov 15, 2025
    3.0
    We love this chipotle location compared to others in the area. However, we find that anytime we order online there are errors. Components missing, or barely any guac when we pay almost $3 extra. Much better if you actually go in and order
  • AL
    Alicia Lee
    Oct 25, 2025
    5.0
    Wonderful, warm, neat……..
  • DD
    David
    Oct 4, 2025
    2.0
    Boy, what happened to this place? Walk in the door and the floor is filthy. The employees are disinterested and borderline rude. The food was slop! Guacamole had huge chunks of avocado that they didn't bother to crush. So disappointed in what use to be one of my favorite places .Not returning.
  • GS
    Garry S
    Oct 3, 2025
    1.0
    They continue to give us very minimum protein for the price, I feel like I'm eating a kids meal I wouldn't be surprised if they close soon

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill located on Bluemound Road?

Chipotle Mexican Grill is located at 15375 W Bluemound Rd, Brookfield, WI 53005, across from Starbucks.

What are the operating hours of Chipotle Mexican Grill on Bluemound Road?

The restaurant is open daily from 10:45 AM to 11:00 PM.