Chipotle Bluemound Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported consistently small portion sizes, particularly for protein, leading to dissatisfaction.
Customer Service
Feedback highlighted a lack of friendly and attentive service, with many customers experiencing rude or disinterested staff.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area, including dirty tables and overflowing garbage.
Food Quality
While some customers enjoyed the food, many noted a decline in quality, with issues like undercooked rice and bland flavors.
Inconsistency
The overall experience varied greatly, with some customers praising good service and food, while others reported frequent mistakes and poor service.
NB
Naomi Bedford
3 days ago
1.0
Brown rice was not available. Portions were extremely small. Food was cold. Rice was undercooked. Had to spit most of it out because it was too hard to chew. Very disappointed
JN
Jessica Nielsen
Nov 15, 2025
3.0
We love this chipotle location compared to others in the area. However, we find that anytime we order online there are errors. Components missing, or barely any guac when we pay almost $3 extra. Much better if you actually go in and order
AL
Alicia Lee
Oct 25, 2025
5.0
Wonderful, warm, neat……..
DD
David
Oct 4, 2025
2.0
Boy, what happened to this place? Walk in the door and the floor is filthy. The employees are disinterested and borderline rude. The food was slop! Guacamole had huge chunks of avocado that they didn't bother to crush. So disappointed in what use to be one of my favorite places .Not returning.
GS
Garry S
Oct 3, 2025
1.0
They continue to give us very minimum protein for the price, I feel like I'm eating a kids meal I wouldn't be surprised if they close soon