Chipotle Brookfield Capitol is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported poor attitudes and unprofessional behavior from staff, leading to a negative dining experience.
Food Quality
Numerous reviews highlighted issues with food quality, including bland flavors, overcooked proteins, and unsanitary conditions.
Portion Sizes
Customers frequently complained about small portion sizes, feeling that they were not receiving value for their money.
Availability of Ingredients
Several reviews noted that the restaurant often ran out of key ingredients, impacting the ability to fulfill orders.
Cleanliness
Multiple customers mentioned unsanitary conditions within the restaurant, including dirty tables and inadequate food handling.
RR
Rashika Rashika
2 days ago
1.0
“Ordered a veggie bowl and it was overwhelmingly salty—completely inedible. Ended up throwing the entire bowl away. Very disappointing experience and I won’t be going back.”
LS
Lareesa S
2 days ago
2.0
This place has good food, but not for the amount of money they want. I call it the shrinking meat syndrome! The prices for the entrees steadily go up and they steadily dose out SMALLER portions! If you get a hamburger you expect to see more beef on the bun than your ketchup, lettuce, onions, etc. When I opened my burrito you see more etc, than steak, literally could only count about 4 pieces of steak on a $12 burrito. That'll do it for me!! And Chipotle wonders why their losing business and have to do all these BOGO promotions, .... if they give people what they rightly paid for, they wouldn't have to do all that to get people to keep coming through the door!
BM
Bassim Mahmud
Dec 22, 2025
1.0
Girls have horrible attitudes. Uncooked rice. I know
Chipotle’s motto is to be cheap, but they took it so different level
MS
Mindy Schwartz
Dec 16, 2025
1.0
Started off poorly when employees refused to take an in person order. Absolutely no customers in line, nor were they working on fulfilling on-line orders. So, I opened the app and ordered. The female was watching the male make our order. I forgot to add cheese, which is free. They refused to add the cheese, saying I didn't include it on the on-line order. The place was nasty. All tables were dirty. The employees ridiculed us. I think they were mad we placed an order. Will never come to this location again. Menomonee Falls location is 1000 times better. I took pictures of your associates if you'd like to know the responsible employees for such a poor experience. Just want you to know that you lost 5 orders in the 10 minutes I was there by your employees refusing to make in-person orders.
GH
genoveva hernandez
Dec 15, 2025
1.0
Over the past few years, Chipotle’s food quality and customer service have steadily declined. This particular location stands out for the wrong reasons. The food is consistently bland or overly salty, with very little flavor. The employees appear unhappy and unapproachable, making customers feel as though they are inconveniencing them rather than being served. The overall atmosphere is unpleasant, and the food quality is poor. I do not recommend spending your money at this location, or at Chipotle in general. I will not be returning. As a suggestion, employees who are unhappy in their roles may want to consider finding work that brings them more satisfaction, life is too short to be miserable.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food can I expect at Chipotle Mexican Grill in Brookfield Capitol?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the opening hours for Chipotle Mexican Grill in Brookfield?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, you can order for in-store pickup or delivery.
How can I place an online order for Chipotle in Brookfield Capitol?
You can order online through their website or app using the links provided at https://order.chipotle.com/ or through the Chipotle app on the App Store.
Where exactly is the Chipotle Mexican Grill located in Brookfield?
It is located at 3705 N 124th St, Brookfield, WI 53005, south of Capitol Dr. next to Culver’s.
Can I use credit cards at this Chipotle location?
Yes, credit cards are accepted for payment.
How can Chipotle Rewards benefit me as a customer?
Signing up for Chipotle Rewards lets you earn points for free food and access to exclusive offers.
Are there any nearby dining options close to Chipotle Mexican Grill?
Yes, nearby options include Culver's for American-style burgers and Pho One24 for Vietnamese cuisine, which you might enjoy before or after your visit.
What nearby services can I access when visiting Chipotle at Brookfield Capitol?
Nearby services include VIP Nails and Cheveux for beauty and hair care, and H&R Block for financial services.
How can I combine a visit to Chipotle with nearby recreational activities?
You can enjoy nearby activities like visiting Central Bark Brookfield for pet services or practicing golf at X-Golf Brookfield.