Chipotle Mexican Grill

Reviews

• TC

  Timothy Clark

  Oct 14, 2025
  5.0
  Yesterday evening, I came in and the staff was incredibly friendly and LOVELY. The restaurant was spotless, and everything I ordered was cooked to perfection. I genuinely believe that these crew members deserve a raise for their exceptional service and attention to detail. Keep up the great work! 🙂 I even left them a $5 tip
• NC

  newton chang

  Sep 28, 2025
  1.0
  Poorly run. Terrible attitude by staff. Always shortening portions probably because they are too lazy to make the next fresh batch. Whoever the owner is , I’m happy to give constructive , kind but assertive feedback as I am a small business owner myself - but honestly , judging my the reviews and over two years seeing the same team poorly run the place I’m not confident the owner cares to do anything with this locations team and their commitment to excellence.
• JE

  Juanterra Ensley

  Sep 26, 2025
  1.0
  No stars. NONE!!! The one star is just an illusion. I walked up asking for Veggie Bowl at 8:58pm. Asked for fejita peppers and they ran out. Okay, I will wait. And they respond with, the grill is closed. Why is the grill closed an hour before the store closes. And corporations are wondering we people don't do fast food. Customer service is horrible and employees do what they want to paying customers.
• PP

  playafly34

  Sep 4, 2025
  1.0
  This location used to be my preferred Chipotle, but unfortunately, the quality of both service and food has noticeably declined in recent visits, particularly during the evening hours. On my most recent trip, the employee preparing my order appeared visibly frustrated and disengaged, which came across in the way my food was handled. The portions placed in my bowl were much smaller than usual, to the point of feeling inconsistent with the standard Chipotle experience. In addition, the protein was overcooked, lacking both flavor and tenderness, which made the meal unpleasant and disappointing. Chipotle has built its reputation on consistency, freshness, and customer satisfaction, which is why I’ve always enjoyed this brand. However, this specific location could benefit from additional coaching and oversight to ensure employees maintain both food quality and customer service standards. With better attention to detail and training, this restaurant could return to being the reliable and enjoyable spot it once was.
• NL

  Natalie Laughrin

  Aug 12, 2025
  4.0
  To be honest, I never really come to this location because no matter any time of the day nothing is Usually available. Today was a way better experience because of Jay! She Was the only one who said anything when entering the restaurant and when there was a need for refills on food, she was making sure that it was getting done and keeping everyone updated! She was so sweet and helpful and she’s the backbone of the restaurant. Someone give her a raise Or put her in a supervisor role because she literally is the reason I would come back to this location!!

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