Now open! BURRACHOS® FRESH MEXICAN GRILL IS A WESTERN WISCONSIN-BASED FAST CASUAL RESTAURANT COMPANY COMMITTED TO PROVIDING OUR GUESTS WITH FRESH, FAST MEXICAN FARE. Burrachos® first opened its doors in 2005, and decided to combine the words ‘burrito’ and ‘nachos’ to come up with the name Burrachos. From our hot and spicy habanero salsa to our cool and creamy guacamole, we use only the freshest ingredients to make your dish right in front of you! We pride ourselves on caring about our guests and caring about our planet with the use of eco-friendly packaging at every opportunity. We can’t wait to see you at your local Burrachos®, where we have the biggest burritos and best nachos in town, along with your other Mexican favorites!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.