McDonald's

3.0
571 reviews
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Business Details

2104 1st Center Ave, Brodhead, WI
53520, United States
(608) 897-2462
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2104 1st Center Ave, Brodhead, WI
53520, United States

Hours

Reviews

3.0
571 reviews
5 stars
130
4 stars
101
3 stars
109
2 stars
79
1 star
152

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported consistently poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.

Management Issues

Customers expressed dissatisfaction with management, citing unprofessional behavior and lack of effective training for staff.

Inconsistency

Frequent complaints about order accuracy and availability of menu items, leading to a lack of trust in the service.
  • DL
    Darcy Larum
    6 days ago
    1.0
    Negative 5 stars for customer service! I ordered two cheeseburgers PLAIN, with no condiments (to be clear) this evening for my stepson. We waited in the drive thru a very long time for this order, with no one in the drive thru ahead of us ; but since we had ordered it special the really wrong wait didn't seem too unreasonable. However when we got home the cheeseburgers were not plain, so firstly why on earth did it take so long if they didn't even take the time to make the cheeseburgers as they were ordered? We returned to the restaurant with the incorrect order and told the staff, her name tag said Sierra, that we had ordered plain cheeseburgers and instead had gotten regular cheeseburgers and her reaction was so rude that I will never return to the Brodhead Wisconsin, she ripped the bag out of my fiancé's and told him he would have to wait if he really needed plain cheeseburgers. So we patiently waited and when the cheeseburgers were done, she continued to be rude and terrible at her job til the very end. Won't be back
  • AF
    Adrian floyd
    Dec 15, 2025
    5.0
    Great food great people
  • JL
    jeffrey lowell
    Nov 30, 2025
    1.0
    They always mess up food never fails no matter what u order and waste more gas then anything
  • SL
    Shauna lee
    Nov 28, 2025
    1.0
    Lady working the drive thru window right now is very rude. Slamming the credit card machine around when I showed her my phone with the code. Huffing and puffing while taking payment. Slammed the drive thru window multiple times.
  • MF
    Megan Foesch
    Oct 15, 2025
    1.0
    I don’t think there’s been a single time in 4 years they’ve gotten our order right. They also fill the fries only halfway full, which is probably good for your stomach because they taste like they were made 5 hours ago.
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Frequently Asked Questions About McDonald's

What are the main services offered by McDonald's at 2104 1st Center Ave, Brodhead?

McDonald's offers drive-thru, McDelivery, curbside pickup, mobile ordering, gift cards, WiFi, and mobile offers.

What are the regular operating hours of McDonald's in Brodhead?

The restaurant is open daily from 6:00 AM to 11:00 PM.