McDonald's

3.4
494 reviews
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Business Details

HWY 10 WEST, Brillion, WI
54110, United States
(920) 756-2001
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
HWY 10 WEST, Brillion, WI
54110, United States

Hours

Reviews

3.4
494 reviews
5 stars
174
4 stars
102
3 stars
83
2 stars
39
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 20-30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Customer Service

Numerous complaints were made about rude staff and poor management, particularly regarding handling customer concerns.

Cleanliness

Several customers noted unsanitary conditions in the dining area and concerns about food safety practices.

Food Quality

Feedback varied, with some customers praising fresh food while others reported cold or poorly made items.
  • BR
    Brent Richardson
    Dec 26, 2025
    3.0
    Nicer, newer mcdonalds. Food was as expected, slow to be served. The 3 star and these comments for because the female restroom was no usable. The staff was notified on 3 occasions. There answer was to place a caution sign in the floor.
  • CH
    Carl Hanson
    Dec 19, 2025
    5.0
    Drive through pick up for a quick lunch.
  • DS
    Deborah Schnurer
    Dec 1, 2025
    1.0
    Fish filet was cold and bun was so old and tough. Inedible! Fries were also cold and tough. 9:30 pm on a Sunday.
  • ES
    ellie stanke
    Oct 2, 2025
    1.0
    Literally the slowest “FAST FOOD” location I’ve ever been to. After waiting 30 minutes for my order they forgot my sauces and my fries. Asked for them to get them for me and waited another 20 just for that. At the end of the day I would rather go to Olive Garden on a Saturday night during HOMECOMING night than come here during the week.
  • KK
    Kira Koch
    Aug 30, 2025
    1.0
    I ordered two bacon bagel meals and two apple pies I waited 30 mins in drive threw in spot two the car behind me got sick of watting and went in to get her money back to be told she could not and had to wait…as we wait for our food we watch 6 cars behind us get there food and drive away…I called the store and the manager Amanda told me that they have new people on the grill and then she just hung up on me..first of make sure u people are comfortable being on there own before u put them there as one of the kids said he only had four hrs of training..after finally getting my food it was wrong so she brought me the right food and before I left I looked to make sure and nope wrong I went in to get what I was missing and Amanda was at the front and she just shoved my bag at me after I complained…she should not be a manager at all she has no personality and no people skills at all…ur customers are to come first I know as I am a manger myself and you should always try to make ur customers happy but she was so rude…please make sure ur employees are trained fully before putting them on there own…just rude customer service…
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Brillion, WI?

McDonald's in Brillion, WI is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru at McDonald's open?

The drive-thru is open every day from 5:00 AM to 11:00 PM.