Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
492 reviews
5 stars
173
4 stars
102
3 stars
82
2 stars
39
1 star
96
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for their orders, often exceeding 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, with customers consistently receiving missing or wrong items.
Customer Service
Numerous complaints were made about rude and unprofessional behavior from staff, particularly management.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and improper food handling.
Food Quality
Feedback varied on food quality, with some customers praising freshness while others reported cold or poorly prepared items.
- ESellie stankeOct 2, 20251.0Literally the slowest “FAST FOOD” location I’ve ever been to. After waiting 30 minutes for my order they forgot my sauces and my fries. Asked for them to get them for me and waited another 20 just for that. At the end of the day I would rather go to Olive Garden on a Saturday night during HOMECOMING night than come here during the week.
- JSJoan SchmittSep 2, 20251.0It took almost a full hour to get my order. The items were not made correctly and the manager was extremely rude
- IMIsaiah MitcheltreeAug 31, 20251.0This location I have lived by my whole life and they constantly find a way to forget stuff. It’s actually impressive how much they forget. It’s like Half way through taking ur order they throw the headset out the window.
- KKKira KochAug 30, 20251.0I ordered two bacon bagel meals and two apple pies I waited 30 mins in drive threw in spot two the car behind me got sick of watting and went in to get her money back to be told she could not and had to wait…as we wait for our food we watch 6 cars behind us get there food and drive away…I called the store and the manager Amanda told me that they have new people on the grill and then she just hung up on me..first of make sure u people are comfortable being on there own before u put them there as one of the kids said he only had four hrs of training..after finally getting my food it was wrong so she brought me the right food and before I left I looked to make sure and nope wrong I went in to get what I was missing and Amanda was at the front and she just shoved my bag at me after I complained…she should not be a manager at all she has no personality and no people skills at all…ur customers are to come first I know as I am a manger myself and you should always try to make ur customers happy but she was so rude…please make sure ur employees are trained fully before putting them on there own…just rude customer service…
- BSBrent SchmittAug 30, 20251.0We have been waiting for over 30 minutes for an order. I asked what was causing the wait. The manager blamed the new workers and sat there complaining about them instead of helping them. The manager refused to give me her name so she is obviously aware that she is doing a poor job and doesnt want anyone above her to know
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in Brillion, WI?
McDonald's in Brillion, WI is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru at McDonald's open?
The drive-thru is open every day from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's?
Delivery service is available daily from 5:00 AM to 10:30 PM.
Can I order McDonald's for delivery or curbside pickup?
Yes, McDonald's offers delivery and curbside pickup services.
What payment options are accepted at McDonald's Brillion?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a McDonald's mobile app available for ordering?
Yes, you can order using the McDonald's app available on both the Apple App Store and Google Play Store.
Does the McDonald's in Brillion have a drive-thru service?
Yes, this McDonald's location has a drive-thru service.
Are there any nearby places where I can buy fresh meat before or after visiting McDonald's?
Yes, Brillion Butcher Shop and Roehrborn Meats are nearby, offering fresh meats and deli options.
Where can I find outdoor gear and sporting goods close to McDonald's?
Brillion Power Equipment and Ariens are nearby places where you can find outdoor gear and sporting goods.
Are there other fast food or dining options near McDonald's in Brillion?
Yes, Dairy Queen Grill and Chill and Subway are nearby fast food options you might want to check out.