Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Cleanliness
Many reviews highlighted unsanitary conditions, with dirty tables and overflowing garbage in the restaurant.
Food Quality
Mixed feedback on food quality, with some praising fresh and hot meals while others complained about cold or poorly prepared items.
Management Concerns
Several customers expressed dissatisfaction with management's handling of issues, citing rudeness and lack of accountability.
Inconsistent Experience
Customers noted that experiences varied widely, with some visits being satisfactory while others were disappointing.
JT
Jennifer Thompson
3 days ago
1.0
Ordered 4 meals. Asked for no onions every sandwich had onions on them. Small dot of mustard on one, no mustard and small dot of ketchup on another. If you don't want to do your job find something else. Allergies are a thing and lack of concern for customer service.
IS
Izaak Simar
Oct 18, 2025
1.0
Horrible service! Ordered food on app 20min prior to arriving. We ended up waiting another 20min in the location. After 40min of waiting the very immature staff just laugh about it and said sorry. Our ice coffee looks like white milk no coffee in it.
GB
Grace Bishop
Aug 31, 2025
3.0
gave us our food and didn’t say a word to us. food was in sideways making the sandwich lopsided. The guy at the presenting window was really nice.
KH
Kaejan Hebert
Aug 16, 2025
1.0
Shorted us (again) a 10-pc nugget. I know, I know, we should fully check all the bags before leaving the parking lot (but we shouldn’t have too.) We were across town before we figured it out given the bags were full. Thanks again for nothing.
SG
Shane Garr
Jul 26, 2025
1.0
Go inside to bathroom it was gross garbage overflowing, toilet paper all over floor needed swept. Go to sit down every single table was dirty the floor was dirty every garbage was overflowing, the wall had something sticky and shinny all over it flies everywhere, a dead fly above a table on the wall, one worker came out pushed the garbage down with his hands and went back to work, it was still overflowing. Never would have ate there if I seen inside before I ordered on app. Haven't seen one so gross in a long time!!