Brand Certified
McDonald's
3.2(1257 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
851 State Highway 54, Black River Falls, WI
54615, United States
Certified by McDonald's • Feb 22, 2026
(715) 284-5538
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.2
1,257 reviews
5 stars
350
4 stars
252
3 stars
247
2 stars
130
1 star
278
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for their orders, with some experiencing delays of over 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly assembled meals.
Food Quality
Numerous customers complained about cold, overcooked, or poorly prepared food, with some mentioning health concerns.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers noting a lack of professionalism.
Cleanliness
While some customers appreciated the cleanliness of the location, others described it as unsanitary.
- LKLindsey Kelly3 days ago1.0This McDonald's needs to get it together! Ordered 2 double cheeseburgers plain received 2 double hamburgers with only onions. This has happened repeatedly at this location i don't know if the kitchen knows how to read grill slips or can read grill slips? The managers here a rude called about this incident because I had enough of not getting what I ordered and the manager hung up the phone on me really!? At the drive thru window they ask if you want your receipt which they should not ask this if they make a mistake they ask to see your receipt payed for an up charge for large shake when asked if it was large she said no I said we ordered a large we payed the up charge first question I get do you have your receipt? It should never be asked if I wanted a receipt or not, If it's gonna be asked later to see it. If they mess up! Like I'm lying!!! Even went as far as trying to order plain and asked for cup of pickles must of been new employee told me to ask at second window which I did and i get barked back at by manager that I should have done that when I ordered said I did and the employee told me to ask you! This manager has no rights to talk to customers this way same manager for the shake and pickle instances. Do better! People could have allergies and there is reason they don't want it on there burger could open you up to potential lawsuits! Also today the burgers were nasty and dry especially without the cheese that was supposed to be on it and the fries were cold and nasty thank goodness I took drink of my tea to make sure it was sweet at least we got one thing we actually ordered it's pretty horrible ordering sweet tea just to find out it isn't 🙃 had that happen many times at this location also 🙃
- LWLucas Wojo6 days ago3.0Everyone knows what to expect at McDonald's. This one is no different. You already expect to pay more for the convenience factor they say. Check your order before you leave.
- SHSean HeadFeb 17, 20264.0Food was hot and fresh.
- GMGrown manJan 12, 20261.015 min for order never seen any mcdonalds this slow
- GMGeeta MonparaDec 26, 20251.0Breakfast sandwiches were so dry and bacon was not cooked all the way
Frequently Asked Questions About McDonald's
What are the regular opening hours of this McDonald's location?
McDonald's in Black River Falls is open daily from 6:00 AM to 11:00 PM, except Friday and Saturday when it closes at midnight.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, there is a drive-thru available open daily from 6:00 AM to 11:00 PM, with extended hours until midnight on Friday and Saturday.
What delivery options are available at this McDonald's?
Delivery is available daily from 6:00 AM to 10:30 PM. You can order via their delivery page or use the McDonald's app.
Which services does this McDonald's provide?
Services include DriveThru, GiftCards, McDelivery, MobileOffers, MobileOrdering, and WiFi.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I order food online from this McDonald's?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi or through the McDonald’s App available on iOS and Android.
Are there any nearby gas stations where I can fuel up before or after visiting McDonald's?
Yes, nearby gas stations include Kwik Trip, KWIK TRIP #648, Flying J Travel Center, and CAT Scale. These are convenient stops for refueling alongside your meal.
What other fast food options are close to this McDonald's?
Nearby fast food options include Burger King, Culver's, and Pizza Hut for additional dining choices in the area.
Are there any nearby attractions worth visiting around this McDonald's?
Yes, nearby attractions include Black River State Forest and Andrew Blackhawk Memorial Pow-Wow Grounds, great for outdoor activities and cultural experiences.
Where is this McDonald’s located exactly?
This McDonald's is located at 851 State Highway 54, Black River Falls, WI 54615, United States.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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