McDonald's

3.2
1136 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
S71w23460 National Ave, Big Bend, WI
53103, United States

Hours

Reviews

3.2
1,136 reviews
5 stars
315
4 stars
232
3 stars
205
2 stars
115
1 star
269

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, unacknowledged wait times, and staff confusion during orders.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including wrong items and missing components.

Food Quality

Feedback on food quality was mixed, with some customers receiving cold or overcooked items, while others praised freshness.

Staff Behavior

Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of communication.

Cleanliness Concerns

Customers noted cleanliness issues, including dirty tables and unsanitary conditions in restrooms.
  • GM
    Google McGooglyEyes
    2 days ago
    1.0
    Service going downhill fast. Saturday night placed an app order.. waited 10 minutes to show up and pick up food, only to be told there will be another 10 minute wait because they haven't started it yet. Cool. So I order a sods as well, which they still charge me for even with the inconvenience, only to tell me after waiting and paying they had no straws. Truly this place is run by clowns. Go up to waukesha or muskego this night crew as no more cares to give..
  • TP
    Tina Peterson
    Nov 17, 2025
    2.0
    Sucked
  • CM
    Cj Michalski
    Nov 15, 2025
    1.0
    Door dashed left out an entire happy meal and gave me two bottom buns and one patty for my double quarter pounder. Not the first issue with this location! Will be the last time I ever eat at McDonald’s the absolute worst
  • DD
    Daisy
    Oct 26, 2025
    1.0
    Went to this Mc Donald's and they were not busy!! We had two workers look at us multiple times standing there waiting to order , waited about 5 minutes trying to be patient and they did NOT even acknowledge us . Just ended up leaving
  • JH
    Josh Hamm
    Sep 29, 2025
    1.0
    Drive thru dont speak English also couldn't take the right order after several attempts for 3 simple meal orders. Then gave wrong food and half the order and pretended like it was my fault also never gave me a receipt. Payed extra for the the sandwichs the kids wanted. Got home and those where also not what I ordered and still didn't give me a receipt. This happens alot here apparently!!!!

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Big Bend, WI?

McDonald's in Big Bend is open daily from 5:00 AM to 11:00 PM for regular dining.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to midnight.