Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, unacknowledged wait times, and staff confusion during orders.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including wrong items and missing components.
Food Quality
Feedback on food quality was mixed, with some customers receiving cold or overcooked items, while others praised freshness.
Staff Behavior
Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of communication.
Cleanliness Concerns
Customers noted cleanliness issues, including dirty tables and unsanitary conditions in restrooms.
GM
Google McGooglyEyes
2 days ago
1.0
Service going downhill fast. Saturday night placed an app order.. waited 10 minutes to show up and pick up food, only to be told there will be another 10 minute wait because they haven't started it yet.
Cool. So I order a sods as well, which they still charge me for even with the inconvenience, only to tell me after waiting and paying they had no straws.
Truly this place is run by clowns. Go up to waukesha or muskego this night crew as no more cares to give..
TP
Tina Peterson
Nov 17, 2025
2.0
Sucked
CM
Cj Michalski
Nov 15, 2025
1.0
Door dashed left out an entire happy meal and gave me two bottom buns and one patty for my double quarter pounder. Not the first issue with this location! Will be the last time I ever eat at McDonald’s the absolute worst
DD
Daisy
Oct 26, 2025
1.0
Went to this Mc Donald's and they were not busy!!
We had two workers look at us multiple times standing there waiting to order , waited about 5 minutes trying to be patient and they did NOT even acknowledge us . Just ended up leaving
JH
Josh Hamm
Sep 29, 2025
1.0
Drive thru dont speak English also couldn't take the right order after several attempts for 3 simple meal orders. Then gave wrong food and half the order and pretended like it was my fault also never gave me a receipt. Payed extra for the the sandwichs the kids wanted. Got home and those where also not what I ordered and still didn't give me a receipt.
This happens alot here apparently!!!!
What are the regular dining hours at McDonald's in Big Bend, WI?
McDonald's in Big Bend is open daily from 5:00 AM to 11:00 PM for regular dining.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:00 AM to midnight.
Does this McDonald's offer delivery and how can I order?
Yes, delivery is available daily from 5:00 AM to 11:45 PM. You can order online at https://mcdonalds.order.online/business/-5579.
What payment options does McDonald's in Big Bend accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I pick up my order at McDonald's without going inside?
Yes, curbside pickup is available at this location.
Is there a McDonald's app that I can use to order food?
Yes, you can use the McDonald's app available on the Apple App Store and Google Play Store for easy ordering.
What nearby places can I visit before or after dining at McDonald's?
You can visit Stein's Garden & Home for gardening supplies, or grab gas at the Mobil gas station nearby. Both are convenient for a quick stop before or after your meal.
Are there other food options close to McDonald's in Big Bend?
Yes, Subway is nearby if you're looking for sandwich options, or Kelly's Bleachers Big Bend - KBBB if you prefer a pub-style restaurant.
How can nearby services like banks or health services help me when visiting McDonald's?
Nearby banks such as Citizens Bank and Citizen's Bank Of Mukwonago make it convenient if you need to withdraw cash. For health-related needs, there are clinics like Express Care and wellness centers including Catalyst Wellness nearby.
Does McDonald's in Big Bend provide WiFi and other modern services?
Yes, this location offers free WiFi, drive-thru service, mobile ordering, mobile offers, gift cards, and McDelivery.