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McDonald's

3.2
(1152 reviews)

Business Details

S71w23460 National Ave, Big Bend, WI
53103, United States
(262) 662-3288
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
S71w23460 National Ave, Big Bend, WI
53103, United States

Hours

Reviews

3.2
1,152 reviews
5 stars
316
4 stars
235
3 stars
206
2 stars
119
1 star
276

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and frequent order mistakes, particularly in the drive-thru.

Language Barriers

Several reviews highlighted difficulties with staff understanding English, leading to incorrect orders and frustrating experiences.

Food Quality

While some customers praised the food as hot and fresh, others complained about cold, old, or incorrectly prepared items.

Cleanliness Concerns

Multiple reviews mentioned unsanitary conditions, including dirty tables and bathrooms, affecting the overall dining experience.

Mixed Experiences

Some customers had positive experiences with friendly staff and quick service, while others had negative encounters with rude employees and poor management.
  • EZ
    E Z
    Feb 24, 2026
    1.0
    Trash service, not sure a single person speaks English at this location
  • SJ
    Shea Joseph
    Feb 24, 2026
    1.0
    Soda was flat and the lady said that's how it always is. Sandwich was also wrong
  • MK
    Morgan Krejcarek
    Jan 31, 2026
    2.0
    Every time I’ve ordered breakfast here in the last 3 months I always get extra breakfast sauce on my bagel. Which is $0.75 extra I pay. EVERYTIME THERE IS NO EXTRA SAUCE. So frustrating that I’m paying for it and not receiving it consistently.
  • KB
    Kenzi Brookbank
    Jan 28, 2026
    1.0
    I mean this in the most respectful way, but for the love of christ take people with language barriers off the drive thru!! I understand people have to make money, but that doesn't mean it needs to be difficult for everyone involved. Orders are wrong, or something is missing almost everytime I go because they can't understand me, and I know it can't be not stressful for the people taking the order.
  • SS
    Steve Schuppler
    Jan 22, 2026
    4.0
    I ordered the$5 breakfast value meal this morning, nobody in the drive thru and super fast service, when I parked in the sunshine to eat my hashbrown had a bite taken out of the end that was in the sleeve holding it. Put this place on your don't go to list.Gross!

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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