Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,145 reviews
5 stars
315
4 stars
234
3 stars
205
2 stars
118
1 star
273
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, order inaccuracies, and language barriers with staff.
Food Quality
Mixed reviews on food quality; some customers received cold or overcooked items, while others praised freshness.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in restrooms.
Staff Attitude
Customer experiences varied; some noted friendly staff, while others reported rude or unhelpful behavior.
Operational Problems
Frequent complaints about the restaurant being closed during posted hours and issues with self-service kiosks.
- MBMichaela BJan 5, 20262.0I come here usually 1x per week for the last 6 months +. When I get to the drive through they are pretty slow to take orders. I usually have to wait to order (when no cars are in front of me) or get their attention. They always sound annoyed or short when taking orders. I understand they’re probably high schoolers from what it looks like working there but management needs to run this McDonald’s location better and have better quality training in customer service. The food is the only thing I won’t complain about. It’s usually hot and good.
- MJM JDJan 5, 20262.0So, you know you can do a survey of a McDonald's and occasionally get a BOGO deal. I've been there 3 times in a span of 3 weeks and the receipts that you'll need to survey ,neither at the drive through window nor inside are legible . Both printers have little ink that you can't read the numbers needed. This seems like they don't want to honor their BOGOS. FOOD WAS OK though. Just fix your printers guys.
- JKJohn kulmannDec 27, 20251.0This McDonalds used to be my go to place for quick food. Recently the service has regressed so far that its not even convenient anymore. I had to repeat my order 3 times to the employee who had difficulty understanding and speaking english. Why put someone with a language barrier on orders? More and more disappointed everytime I go. If my kid didnt love the mcnuggets so much I would completely stop going there
- ABAnthony BaitaDec 18, 20251.0Waste of time. Go to a different one. Completely incompetent
- GMGoogle McGooglyEyesNov 22, 20251.0Service going downhill fast. Saturday night placed an app order.. waited 10 minutes to show up and pick up food, only to be told there will be another 10 minute wait because they haven't started it yet. Cool. So I order a sods as well, which they still charge me for even with the inconvenience, only to tell me after waiting and paying they had no straws. Truly this place is run by clowns. Go up to waukesha or muskego this night crew as no more cares to give..
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's in Big Bend, WI?
McDonald's in Big Bend is open daily from 5:00 AM to 11:00 PM for regular dining.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:00 AM to midnight.
Does this McDonald's offer delivery and how can I order?
Yes, delivery is available daily from 5:00 AM to 11:45 PM. You can order online at https://mcdonalds.order.online/business/-5579.
What payment options does McDonald's in Big Bend accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I pick up my order at McDonald's without going inside?
Yes, curbside pickup is available at this location.
Is there a McDonald's app that I can use to order food?
Yes, you can use the McDonald's app available on the Apple App Store and Google Play Store for easy ordering.
What nearby places can I visit before or after dining at McDonald's?
You can visit Stein's Garden & Home for gardening supplies, or grab gas at the Mobil gas station nearby. Both are convenient for a quick stop before or after your meal.
Are there other food options close to McDonald's in Big Bend?
Yes, Subway is nearby if you're looking for sandwich options, or Kelly's Bleachers Big Bend - KBBB if you prefer a pub-style restaurant.
How can nearby services like banks or health services help me when visiting McDonald's?
Nearby banks such as Citizens Bank and Citizen's Bank Of Mukwonago make it convenient if you need to withdraw cash. For health-related needs, there are clinics like Express Care and wellness centers including Catalyst Wellness nearby.
Does McDonald's in Big Bend provide WiFi and other modern services?
Yes, this location offers free WiFi, drive-thru service, mobile ordering, mobile offers, gift cards, and McDelivery.