Service Speed
Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, with many experiencing delays of 30 minutes or more.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Cleanliness
Multiple customers noted that the dining area was often dirty, with unclean tables and unsanitary conditions observed.
Customer Service
While some employees received praise for their friendliness, many reviews mentioned rude staff and poor customer service experiences.
Food Quality
Several customers expressed disappointment with the quality and freshness of the food, citing cold items and insufficient portions.