Service Issues
Customers frequently reported long wait times for delivery and poor customer service experiences, including rude staff and incorrect orders.
Food Quality
Mixed reviews on food quality, with some customers praising the freshness and taste, while others complained about soggy bread, incorrect ingredients, and overall decline in quality.
Cleanliness
The establishment was often noted for being clean and well-maintained, contributing positively to the dining experience.
Speed of Service
While some customers appreciated the fast service, many expressed frustration with the inconsistency of delivery times, contradicting the brand's 'freaky fast' slogan.