Dunkin'

3.4
137 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Beaver Dam, WI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
828 Park Ave, Beaver Dam, WI
53916, United States

Hours

Reviews

3.4
137 reviews
5 stars
66
4 stars
8
3 stars
12
2 stars
10
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, inattentive, and unprofessional.

Order Accuracy

Many customers reported frequent mistakes with their orders, including incorrect items and poorly prepared food.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and floors, which detracted from the overall experience.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and helpfulness, indicating that there are capable staff members.
  • BB
    Brianna Bulman
    Jan 4, 2026
    2.0
    I don’t think I have ever come here and not had an issue with an order. When I go in and ask for my order to be made correctly, the staff laughs and giggles at the situation. Very unprofessional behavior, hopefully they can get new profession staff in soon.
  • FK
    France Katz
    Jan 2, 2026
    1.0
    Poor customer service!
  • JH
    Jenna Hodgson
    Dec 4, 2025
    5.0
    Would just like to shoutout the girl working the drive through window, I believe her name was mckenzie or mckenna. She is always very polite and smiling every single day when the window opens! Not only is the coffee served wonderful the customer service is wonderful by the night time staff!
  • AE
    Aaron Edelstein
    Nov 29, 2025
    1.0
    Do not get iced matcha lattes at this location. My girlfriend loves matcha lattes and has complained numerous times on the quality of the lattes she has been given. They consistently fail to thoroughly blend the matcha throughout the drink resulting in large clumps of matcha powder settling at the bottom of the cup. I also am not sure how the blending process works, but almost every matcha latte that is given out ends up being almost 50% foam to liquid. These lattes are almost 7 dollars, yet you are paying for mostly foam. It is ridiculous and I hate to say but it is clearly an example of incompetency among the staff. We have voiced these problems several times, but I do not believe they have ever been communicated or acted on within the establishment. It is pathetic and unacceptable.
  • BB
    Brad Bachleitner
    Nov 14, 2025
    2.0
    I usually get Mangonadas which are good. However yesterday my wife and I went in for a couple drinks and I noticed the cashier touch her nose and face about 4 to 5 times. Then she made my wife's drink with out washing her hands. About a 6' tall woman with orangish brownish hair. Really grossed me out.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Beaver Dam, WI?

Dunkin' in Beaver Dam is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.