Jimmy John's

Reviews

• TJ

  Titus Juvinall

  Dec 31, 2025
  4.0
  Food was on par for Jimmy John's, pretty much want you'd expect. Jennifer was super kind and patient as we worked through some issues with the app.
• MS

  Megan Sotelo

  Dec 27, 2025
  1.0
  Ordered avocado and didn’t get it. Save your money. They couldn’t care less, come back or you paid for nothing, thanks. Garbage business
• WW

  Wanderlust

  Sep 30, 2025
  1.0
  Secoya looked at me like I was such a big inconvenience to her day, rushed me through my order, and not one smile or positive energy off of her. Maybe if you’re in customer service, remember that attitude goes a long way. I will not be ordering from this jimmy johns just due to that interaction, thank goodness the folks in baraboo are nice
• TT

  Taylor

  Sep 28, 2025
  1.0
  Customer service is no longer. I had a delivery order that was placed through the app that was NEVER received by me. Called the store twice and was hung up on. Finally was able to talk to someone who told me that they don’t deal with their own orders, but instead I have to call Uber Eats? I didn’t place my order through Uber Eats OR have any contact with them. I was lied to and told they do not do refunds if uber eats delivers their orders. So what do I do? I go into the store and told that they DID refund my order. I thought that wasn’t possible?? Then told I had to pay for my order AGAIN if I wanted the food that I did not lose. What. Ever. Food was completely inedible and tasted like chemicals. Had to be thrown away and wasted my time and money. Absolutely ridiculous.
• AB

  Andrea Bazan

  Aug 2, 2025
  1.0
  Great food! Awful customer service from the manager.