Dairy Queen Grill & Chill

3.8
736 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
701 State Road 136, Baraboo, WI
53913-1063, United States

Reviews

3.8
736 reviews
5 stars
302
4 stars
204
3 stars
90
2 stars
55
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely; some staff are praised for being friendly and helpful, while others are reported as rude or inattentive.

Food Quality

Food quality is inconsistent; while many customers enjoy the ice cream and certain menu items, others report issues with greasy food and incorrect orders.

Cleanliness

The cleanliness of the restaurant is a concern, with multiple reports of dirty bathrooms and unsanitary conditions.

Wait Times

Customers frequently mention long wait times, especially in the drive-thru, leading to frustration.

Order Accuracy

There are numerous complaints about incorrect orders and poor handling of mobile orders, indicating a need for better order management.
  • EN
    Emma Nachtigal
    Nov 13, 2025
    1.0
    I just want the stuff I Order I don’t need a drama dump I want my food so stop talking and do your job Whitney
  • WV
    Wendy Vicicondi
    Oct 6, 2025
    5.0
    Veriboo, Dairy Queen is awesome. And they're always very busy..
  • MB
    Michael Blazejovsky
    Oct 5, 2025
    5.0
    Literally the best DQ that exists, and I've been to quite a few. The staff was extremely nice and food was quick and consistent with other DQ I've had. The staff is exceptional and thoughtful and went above and beyond during our lunch there.
  • RB
    Rachel Blynn
    Oct 4, 2025
    5.0
    Went there for ice cream cake and ended up getting dinner as well. It smelled so good and tasted even better. The ice cream cake was wonderful too!
  • TR
    Tessandra Radtke
    Aug 28, 2025
    2.0
    I went to this location to grab a quick chicken tender meal to hold myself over & get my dog a treat after a vet appointment. I also ordered a chocolate malt with that. The food and malt came out quickly, that was nice. But the chocolate malt tasted very sandy/gritty & the food was pretty greasy. The staff were polite and quick, so I appreciate that!

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of menu items does Dairy Queen Grill & Chill in Baraboo offer?

They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers®.

Does Dairy Queen Grill & Chill have facilities for families with children?

Yes, the restaurant is family-friendly and offers booster seats, high chairs, and is good for kids.