Dairy Queen Grill & Chill

3.8
743 reviews
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Business Details

701 State Road 136, Baraboo, WI
53913-1063, United States
(608) 356-6313
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
701 State Road 136, Baraboo, WI
53913-1063, United States

Reviews

3.8
743 reviews
5 stars
307
4 stars
204
3 stars
90
2 stars
55
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude or inattentive.

Food Quality

Food quality varies significantly; while some customers enjoyed their meals, others reported issues with food being cold, poorly prepared, or spoiled.

Cleanliness

Concerns were raised about cleanliness, particularly in bathrooms and food handling practices, with some customers noting dirty conditions.

Service Speed

Many reviews mention slow service, especially in the drive-thru, with long wait times reported frequently.

Order Accuracy

Several customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.
  • TC
    Tulio Manuel Cano
    3 days ago
    5.0
    We were taken care of by Bobby. The best server I have had in a fast food restaurant in my life. It was close to closing and he served us like we were the first customers of the day. On top of it he gave us a special birthday candle! Thank you Bobby!!
  • AA
    ANerdyGinger
    Dec 28, 2025
    5.0
    These guys crushed it for my daughter’s Frozen Birthday Cake! The customer service was above and beyond and ensured my daughter got the perfect cake for her Frozen themed birthday party!!! Will be going back again for future ice cream cakes for sure!!!!!
  • EL
    Edith Lopez
    Dec 20, 2025
    5.0
    Ordered an ice cream cake noticed name was spelt wrong ( just last 2 letters mixed up) and Boss came in and fixed it plus $10! Off future order thank you so much! We Appreciate it !!
  • PP
    Princess
    Dec 15, 2025
    1.0
    Can we please start hiring people who look appropriate & pleasing especially if we are going to be handling others food. I just saw a lady with visible HSV outbreak of the side of her mouth. I wish I didn’t come here on my lunch break, that really is inappropriate and she shouldn’t be working at all in a food distributor or at least until that is cleared up … disgusting DQ!
  • IJ
    Izaak Johnson
    Nov 28, 2025
    1.0
    whatever these guys are smoking i need some. because when i asked for the BBQ chicken strips basket, they were too lazy to actually toss them and just gave me a BBQ sauce packet on the inside. toast was burnt, and chicken was chewy and undercooked. fries were good i’ll give them that, ill probably be back, but ill be making my food myself. and for the size of everything and how much it costed, i might as well be paying child support cause that was beyond expensive for an amount that can feed a 4 year old kid.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of menu items does Dairy Queen Grill & Chill in Baraboo offer?

They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers®.

Does Dairy Queen Grill & Chill have facilities for families with children?

Yes, the restaurant is family-friendly and offers booster seats, high chairs, and is good for kids.