Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service.
Food Quality
Food quality is inconsistent, with reports of cold, poorly prepared items and issues with order accuracy.
Cleanliness
Several reviews mention cleanliness issues in the restaurant, including dirty tables and floors.
Wait Times
Customers frequently express frustration with long wait times, both in the drive-thru and inside the restaurant.
Staffing Issues
Many reviews highlight understaffing as a problem, leading to slow service and overwhelmed employees.
DS
Donna Smith
Dec 29, 2025
5.0
Great
CD
Clay Disney
Dec 23, 2025
2.0
The service is incredibly slow. If you order anything that goes in the fryer, be prepared for a strangely long wait, even if you're the only customer.
GR
George Rettammel
Nov 19, 2025
5.0
Thanks again. Knight shift you all know who you are. Love this meal, especially the sandwich night shift you rock
DP
Donald Palmer
Oct 31, 2025
1.0
Was told upon arrival that they had run out of ingredients and that it would be "awhile" for my order. When I asked 5 minutes later about how long, the wonderful employee with the cross neck tattoo told me the door is that way as he pointed to it.
DD
Diana Dalton
Oct 17, 2025
2.0
AWFUL!! NO CUSTOMER SERVICE HERE AT ALL!! WON'T GO BACK!! Very back service from the people there that afternoon!! Not very business mannered at all, no eye contact or speediness to serve people present!!