Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.6
770 reviews
5 stars
268
4 stars
181
3 stars
158
2 stars
68
1 star
95
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported slow service at the drive-thru and for mobile orders, with waits often exceeding 15 minutes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and inconsistent preparation of food.
Staff Attitude
Feedback varied on staff friendliness, with some praising helpful employees while others noted rudeness and lack of customer service.
Food Quality
Customers frequently mentioned cold or lukewarm food, with complaints about the quality and freshness of items.
Cleanliness
Several reviews pointed out cleanliness issues in the dining area and restrooms, with dirty tables and slippery floors being common complaints.
- BJBruce Joelson3 days ago2.0It's alright for fast food.
- BMBrandon MyersNov 5, 20251.0I was the 2nd car in line at the drive thru. It took 13 minutes to get my luke warm food. This has happened at this location numerous times, and never once has there been a refund or discount or anything.
- BHBianca HaffnerOct 28, 20252.0Worst McDonald's ever, keep driving. For several years now I keep trying it every 6 months or so and they never fail to disappoint! Either too little or too much sauce on the fish sandwich and big Mac, even if you customize it! Ordered extra pickles for my daughter's burgers, 2 pickle slices they put on it. I didn't realize you only put 1 pickle slice on the burgers now so 2 is extra? Isn't there some measuring that should be done to be sure measurements are consistent? Fries always cold and stale even at 12 noon, middle of the lunch rush. Is the grease cold? Ice cream machine always broken. What's going on with you guys? No dollar menu anymore, the rewards suck, burger patties don't even reach the end of the bun anymore and are thin as paper, chicken isn't real. McDonald's is such a disappointment 100% of the time now, gross. It's such a bummer when Baldwin could use that space for a good restaurant!
- DSDwight ShruteSep 14, 20251.0I place a mobile order and drive 12 MINUTES to get my order. Pull up to the speaker and wait 3 minutes to give my code. Pull forward to wait behind 2 other cars. The first took about 3 minutes and the second took about 10. I Pull up to the window and the gentleman confirms who I am and then yells for the manager. She takes a bit of time coming to window all while yelling about what she is doing. She gets to the window and gets a phone call and pulls it out to check it, ignores it and then tells me they do not have more then half my order ready and it will take 10 minutes. Asked if I wanted to cancel so I said yes. Then her coworker chimes in oh we have 1 of 5 missing items, i said forget it. Then coworker says oh we do have 3 of 5 items and she tells him to shush at this point. Cancels my order and I look at the receipt and 1 of my items was not returned. She then asked if I got said item and I said no. So then hadn't even got my full refund and got my cold chicken nuggets. Because I'm sure they were sitting for 20 minutes.
- MMMarcusf250Sep 4, 20252.017 min. to get my mobile order. placed it at 6:10 am & got it 6:27. Only grandma & jr. & 1 Spanish lady in the whole place working. My food got cold while they baked my cookies because they didn’t put them in first, so my bag just sat there. What happened to the tall blonde young woman & the shorter dark haired one? They were good. But this day I wasted $17. 09-04-25
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's Baldwin location?
McDonald's in Baldwin is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.
What are the drive-thru hours at McDonald's in Baldwin, WI?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does McDonald's Baldwin offer delivery services?
Yes, delivery is available from 5:00 AM to 10:30 PM daily. However, delivery is not offered directly by the restaurant; you can order via third-party platforms.
Can I order McDonald's food online or through a mobile app?
Yes, you can order via the McDonald's App available on both Apple App Store and Google Play Store, or through their online ordering link.
What payment methods are accepted at McDonald's Baldwin?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa for payment.
Where is McDonald's located in Baldwin, WI?
McDonald's is located at 780 Baldwin Plaza Dr, Baldwin, WI 54002, USA.
What services does McDonald's Baldwin provide?
The restaurant offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Are there other fast food restaurants near McDonald's Baldwin?
Yes, there are several nearby fast food options including Subway, Culver's, Dairy Queen, Hardee's, and A&W Baldwin.
What nearby conveniences can customers use while visiting McDonald's Baldwin?
Nearby conveniences include Kwik Trip convenience stores and gas stations, Redbox kiosks for rentals, and Super Truck Stop for automotive needs.
Are there nearby health and fitness facilities customers can visit before or after dining at McDonald's Baldwin?
Yes, nearby health-related places include Western Wisconsin Health medical center, the Western Wisconsin Health Fitness Center, and Snap Fitness for sports and recreation.