McDonald's

3.6
776 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • Drive-throughAvailable

Location

McDonald's
780 Baldwin Plaza Dr, Baldwin, WI
54002, United States

Hours

Reviews

3.6
776 reviews
5 stars
269
4 stars
181
3 stars
157
2 stars
68
1 star
101

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and inconsistent food preparation.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times for food.

Customer Service

Feedback indicated a mix of friendly and rude staff interactions, with several customers expressing dissatisfaction with the attitude of employees.

Cleanliness

Several customers noted cleanliness issues in the dining area and bathrooms, with some describing the environment as dirty.

Food Quality

Customers frequently mentioned that food was often cold, over-salted, or not prepared to standard, leading to disappointment.
  • AN
    Atv Nelson
    3 days ago
    5.0
    Food was good. Ketsup was empty. Has to ask for packets.
  • BB
    Brit B.
    Dec 27, 2025
    1.0
    What is going on with this location lately? They seem to be going downhill fast. Just our two most recent trips- we ordered a Happy Meal for my son 2 weeks ago and when we got home, the box didn’t have his chicken nuggets! Just mini fries and apples. Then today- his Happy Meal had no toy! That’s not a lot of fun explaining to a young child, but then we noticed the bag of apples in it was 2 days past the expiration date! We’re obviously not going to drive all the way back for this kind of stuff, but it’s frustrating as hell.
  • PM
    Philip Meador
    Dec 21, 2025
    1.0
    I should sue them for false advertising. Everything says the dinning room opens at 5 am here it is 520 and the doors locked! Im unable to go through the drive thru since im a truck driver! Im sure they dont even care! I can starve as far their concerned! Smh
  • CC
    Cody
    Dec 16, 2025
    1.0
    We dined in on 12/16 and given a table top number. 20 minutes go by still no food. I go up to the counter.. oh its over here.. FOR PICKUP. So it sat there getting cold and i was told "I just work here" - I'd sure hope you work here.. Had to wait for fresh food.
  • TT
    Thomas Truog
    Nov 30, 2025
    1.0
    Under staffed with the drive through. just to place an order took several minutes, and they took the order of the person that arrived after me. I ordered a coffee a large coffee it was only filled 3/4 of the way. Poor customer service.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's Baldwin location?

McDonald's in Baldwin is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.

What are the drive-thru hours at McDonald's in Baldwin, WI?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.