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Brand Certified

Arby's

3.9
(532 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
824 Lakeshore Dr, Ashland, WI
54806, United States

Hours

Reviews

3.9
532 reviews
5 stars
231
4 stars
138
3 stars
92
2 stars
26
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their pleasant demeanor and willingness to assist.

Food Quality

Feedback on food quality was mixed; while some enjoyed hot and fresh meals, others reported cold or poorly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms, despite some customers noting the restaurant was clean.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.

Speed of Service

Customers generally appreciated the quick service, especially in the drive-thru, although some experienced delays.
  • BJ
    Bryanna James
    Jan 29, 2026
    5.0
    We went through the drive thru later at night, maybe 9pm or so. Knowing it wasn't a busy time we asked if we could get fresh/hot fries. The gentlemen working was so nice about it and not only got us fresh fries but all of our order was fresh. It was by far the best arbys meal we have ever had and it was really appreciated that the team went above and beyond and was very pleasant about it. I wish I knew his name but we really did appreciate it!
  • AK
    Amanda Knapp
    Dec 19, 2025
    5.0
    We stopped in pretty late so we had the place to ourselves. The gentleman at the counter answered questions about the new menu items with easy. He had an easy going kind manner. The wait for our food was very short. Our order was accurate and delicious: two Gyros with different meats and extra sauce and two Arby Qs, and some drinks. Great dinner.
  • DM
    Devin Munce
    Sep 18, 2025
    5.0
    Stopped in for lunch here today and enjoyed my meal thoroughly. Customer service was just right. Convenient location as I was traveling through.
  • PP
    P
    Sep 18, 2025
    1.0
    I hadn't had Arbys forever and it was so nasty, cold and tasteless. The sandwich wasn't even made right! I now have no desire to have Arbys again. YUCK
  • RS
    Ruth Smith's
    Sep 9, 2025
    1.0
    Food was awful , place was dirty. Yuk!!

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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