Subway

Reviews

• KR

  Kristine Van Roy

  Feb 19, 2024
  1.0
  Customer service is non existent. They would not replace a sandwich that was made incorrectly for a person who asked for no dairy. When the sandwich was brought back to the restaurant, they adamantly told us that they would not re.ake the sandwich because it was made correctly. We found d a corner piece of the triangle of American cheese in the sandwich. The rest of the sandwich did not have cheese. The tomatoes were gross and covered with parmesan cheese. This was around 6:30 pm, and we were the only customers in the place. A blonde haired e.ployee was rude to us when we brought the issue to her attention. No replace ment was given. We spent $66 on 3 sandwiches with sides 2 drinks and a desert plus tip undeserved. Never again. Subway...you have really gone down hill and don't care about customers welfare. The sandwich was contaminated with dairy for a person who cannot tolerate dairy. Next step may be a lawsuit. The blonde attendant should be dismissed of her duties at the very least at the Darboy Kk location in Wisconsin.