Wingstop

2.6
299 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than . Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
2828 N. Richmond St., Appleton, WI
54911, United States

Hours

Reviews

2.6
299 reviews
5 stars
91
4 stars
20
3 stars
19
2 stars
28
1 star
141

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over the lack of communication and organization.

Food Quality

While some customers enjoyed the wings and found them flavorful, many others complained about the food being undercooked, greasy, or not prepared as requested.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms, contributing to a negative dining experience.

Positive Staff Interactions

Despite the overall negative feedback, some customers praised individual staff members for their friendliness and helpfulness, indicating that there are positive experiences to be had.
  • TG
    Travis Gleason
    Jan 1, 2026
    1.0
    Ordered some wings after work. Get home and open the box and they have no sauce. Picked up from here a handful of times and it's always at least half an hour late
  • CM
    Chad Muthig
    Dec 29, 2025
    1.0
    If I could give zero Stars I would I order the sandwich with barbecue on the side they put the barbecue on the sandwich she asked me specifically if I wanted on the side we called them to get it replaced and they said no we cannot replace unless you come back in right now even though the weather outside is complete shit you can't even drive on the roads cuz they're all ice this place is the worst as far as customer service goes I will never go here again and I don't recommend anyone to ever go here because they will screw your food up and then even if you have the receipt they will not replace it
  • RL
    ron leach
    Dec 29, 2025
    1.0
    Ordered online came in and they had no clue. Don't speak English well and blaring Mexican music . Does not feel like a good atmosphere and horrible service!!
  • MD
    Michael DeLain
    Dec 24, 2025
    3.0
    I apologize but I wasn't impressed with the wings. Didn't care for the third party dellivery service and everything just seemed off after expecting a lot after hearing so much about this place.
  • JS
    Jenny Sawall
    Dec 21, 2025
    1.0
    If I could give this less than a one star I would!!! This place is a COMPLETE JOKE!!! Rude customer service especially by the manager And a huge disappointment! Word of mouth is what makes a business survive and this one won't make it based on 2.6 stars! Not evening going to go into complete detail as to why I'm so disappointed but I will NEVER eat here, recommend this place or spend a dime here again. Thank your manager Appleton for that!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.