Jimmy John's

4.0
202 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2828 N Richmond St, Appleton, WI
54911, United States

Hours

Reviews

4.0
202 reviews
5 stars
98
4 stars
50
3 stars
24
2 stars
10
1 star
20

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

The sandwiches were generally praised for their freshness and taste, although some customers noted inconsistencies in ingredient quality.

Friendly Staff

Many reviews highlighted the friendliness and helpfulness of the staff, contributing positively to the overall experience.

Delivery Problems

Numerous complaints were made regarding delivery issues, including cancellations and delays, which frustrated customers.

Cleanliness

The restaurant was often described as clean, which was appreciated by customers.
  • PM
    Payton Morgan
    Dec 29, 2025
    3.0
    I took them an hour to get my order and I still don’t have it. Jimmy John’s has never failed me. Very disappointed.
  • LK
    Lea Kelder
    Nov 23, 2025
    1.0
    Good sandwiches, but poor service. Had the fountain soda shut down over 20min before close and wouldn’t let customers use it. I let them know I specifically went here to get a fountain soda with my meal, so this was disappointing to say the least. They were not apologetic.
  • MK
    Melanie K
    Nov 6, 2020
    1.0
    Wow am I so disappointed and in shock. My husband said I can't believe you kept your cool. I placed a order with my daughter online we get there and our food wasn't ready ok so we wait and we watch so many people come in grab their food order their food and leave. We waited over 20 mins while all the employees looked at us like why are you guy's still here instead of asking us if we needed something. So I finally went up to the counter after waiting 25 minutes and all I got was do you have a confirmation well yes i do here it is,oh im sorry our machine didn't print it out we will make it right away and we still waited some time. Food is great my daughter loved her sub but my good lord run the place better.