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Jimmy John's

4.0
(203 reviews)
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Business Details

2828 N Richmond St, Appleton, WI
54911, United States
(920) 882-2255
https://locations.jimmyjohns.com/wi/appleton/sandwiches-1056.html

About

Sandwich Restaurant

Location

Jimmy John's
2828 N Richmond St, Appleton, WI
54911, United States

Hours

Reviews

4.0
203 reviews
5 stars
99
4 stars
50
3 stars
24
2 stars
10
1 star
20

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor delivery service, leading to frustration.

Food Quality

While many praised the freshness and taste of the sandwiches, some noted inconsistencies in portion sizes and ingredient quality.

Staff Attitude

Feedback varied on staff friendliness, with some customers highlighting excellent service while others experienced rudeness or indifference.

Cleanliness and Environment

The shop was generally described as clean, but some customers mentioned issues with the atmosphere and noise levels.
  • PM
    Payton Morgan
    Dec 29, 2025
    3.0
    I took them an hour to get my order and I still don’t have it. Jimmy John’s has never failed me. Very disappointed.
  • LK
    Lea Kelder
    Nov 23, 2025
    1.0
    Good sandwiches, but poor service. Had the fountain soda shut down over 20min before close and wouldn’t let customers use it. I let them know I specifically went here to get a fountain soda with my meal, so this was disappointing to say the least. They were not apologetic.
  • JM
    Jessica M
    Apr 14, 2016
    5.0
    I stopped here today on my lunch, for a quick and easy meal. There were a few people in front of me, which I would totally expect at lunch hour! Not only was the sandwich awesome, as always, but it was super fast even with the line of people. What sticks in my mind though, the person who was making sandwiches acknowledged that I had to wait (keep in mind a VERY short wait) for my food. I had no issue waiting, but I like that they took the time to acknowledge the wait. Great customer service and super friendly!
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Certified February 22, 2026Yext Knowledge Graph
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