Jimmy John's

3.6
172 reviews

About

Sandwich Restaurant

Location

Jimmy John's
3420 E Calumet St, Appleton, WI
54915, United States

Hours

Reviews

3.6
172 reviews
5 stars
83
4 stars
26
3 stars
18
2 stars
8
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, with delivery times often exceeding an hour and complaints about the 'Freaky Fast' promise not being met.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor handling of order mistakes.

Customer Service

Feedback indicated a lack of friendly and helpful customer service, with several customers describing staff as rude or indifferent.

Food Quality

While some customers praised the quality of the sandwiches, others reported issues such as hair in food and unsatisfactory preparation.
  • JP
    J P
    Jan 3, 2026
    1.0
    60$ worth of subs, only 2 were made correct. Very disappointing we just tossed. Will not be back
  • MS
    Macy Shaw
    Nov 8, 2025
    1.0
    This location has never gotten my delivery order correct, and they use uber to deliver so if it comes wrong they can’t do anything about it.
  • MR
    Marion R
    Nov 1, 2025
    3.0
    Place is clean, sandwiches are good, (but too light on the meat, imo). The teens working looked completely miserable. No "thank you" when handing me my sandwiches. Maybe I'm old school, but customer service goes a long way.
  • SR
    Sam R
    Sep 14, 2025
    1.0
    EXTREMELY SLOW!! WOULD NOT RECOMMEND!! First off I’ll say it too 1.5 hours to deliver 2 meals. Called the store a hour in to waiting and they were just getting around to making my order. When I received my order I noticed that one sandwich was supposed to be toasted and have cheese added to it. It wasn’t toasted and had no cheese. The other sandwich wasn’t supposed to have tomatoes but it had tomatoes. Was supposed to have 2 sides of their kickin ranch. Was only given 1. The sodas were beyond watered down due to all the ice being melted. This isn’t the first time I have had issues with this location.
  • KM
    Korryn Mancoske
    Aug 1, 2025
    3.0
    Love Jimmy John’s. But this location always seems to leave hair in the food. Braid nets for beards and buns need to be required.