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Jimmy John's

3.7
(243 reviews)
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Business Details

345 W College, Appleton, WI
54911, United States
(920) 882-8470
https://locations.jimmyjohns.com/wi/appleton/sandwiches-446.html

About

Sandwich Restaurant

Location

Jimmy John's
345 W College, Appleton, WI
54911, United States

Hours

Reviews

3.7
243 reviews
5 stars
122
4 stars
40
3 stars
19
2 stars
18
1 star
44

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Many customers experienced significant delays in delivery times, often exceeding an hour, which contradicts the brand's promise of 'freaky fast' service.

Food Quality

Overall, customers praised the quality and taste of the sandwiches, highlighting fresh ingredients and good flavor.

Customer Service

While some reviews noted friendly and helpful staff, there were multiple complaints about poor customer service, including unhelpful management and order mistakes.

Inconsistent Experience

Customers reported varying experiences across different locations, with some locations providing excellent service while others were criticized for being disorganized and unresponsive.
  • LE
    Lori Ehlert
    4 days ago
    1.0
    We walked downtown to see the ice sculptures on Sunday midday, we were going to stop in for a bite to eat and the doors were locked.There was no sign posted that the restaurant was closed, it was very disappointing, there was employees working in the kitchen but apparently they didnt want to serve any walk in customers. What kind of restaurant locks their doors in the middle of the day?
  • DG
    David Galambos
    Feb 11, 2026
    1.0
    Went there at 6pm on a Wednesday and it was closed for no apparent reason
  • KV
    keith v
    Jan 30, 2026
    5.0
    Great sandwhiches
  • CH
    C Hip
    Jan 16, 2026
    3.0
    Food is fantastic, staff are friendly, and you get your sandwich fast. However, there is one dude who keeps closing the store at lunch time. 3rd time I tried going around 1 and same dude has the store closed. The first time there were people in the store and he just looked at me and shook his head. That dude gets 1 star Calumet & Nicolet locations are just as good and I haven't had to deal with the "closed at peak time" fiasco. *edited it to add more details
  • RH
    R Hubbard
    Dec 10, 2025
    5.0
    Great location! All the guys were friendly and courteous. Sandwich was made quick to order. Thanks!
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