Jimmy John's

3.8
238 reviews

About

Sandwich Restaurant

Location

Jimmy John's
345 W College, Appleton, WI
54911, United States

Hours

Reviews

3.8
238 reviews
5 stars
121
4 stars
40
3 stars
18
2 stars
18
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers expressed frustration with slow delivery times, often exceeding the promised 'freaky fast' service.

Customer Service

While some reviews praised friendly staff, others reported poor customer service experiences, including unhelpful management and rude employees.

Order Accuracy

Several customers noted issues with incorrect orders, missing items, and modifications not being fulfilled.

Food Quality

Overall, the food quality received positive remarks, with many customers enjoying the freshness and taste of the sandwiches.

Cleanliness

Some reviews mentioned cleanliness issues at the location, including unsanitary conditions and unstocked supplies.
  • RH
    R Hubbard
    Dec 10, 2025
    5.0
    Great location! All the guys were friendly and courteous. Sandwich was made quick to order. Thanks!
  • TJ
    Tom Czarnecki Jr
    Nov 5, 2025
    4.0
    Staff stepped up with some issues as the manager was out. Took great care of our order and it was perfect!
  • JL
    John Landin
    Sep 27, 2025
    5.0
    Jimmy John’s has become my go-to spot for a quick, satisfying meal. Their sandwiches are consistently fresh, with high-quality meats, crisp veggies, and that perfectly soft-yet-crusty bread that makes every bite worth it. I especially love the #12 Beach Club – the avocado spread is a game-changer! What really sets Jimmy John’s apart is their speed. Whether I’m ordering in-store, online, or through delivery, my food is always ready fast and made just the way I like it. The staff is friendly and efficient, and the locations are always clean and well-kept. If you’re looking for a reliable, no-fuss sandwich place with great taste and unbeatable speed, Jimmy John’s delivers—literally and figuratively.
  • TT
    tj turner
    Sep 25, 2025
    5.0
    Love the new hot sandwiches I wish they gave out bigger bowls of soups and chilli. They work for when u on the go an need a quick bit ya know!
  • KR
    Ken Rost
    Aug 25, 2025
    3.0
    Avoid this store. Ordered delivery, over 1 hour and 15 minutes, then they delivered to the wrong address, and I did not receive everything. Went into the store and detailed the story to the manager, who genuinely appeared to care less. Not mean or sour, just really seemed to not care. Gave me my chips and a "bonus" cookie, but even though I tipped 20% in advance, waited for 2 hours after finding the meal, I got...a cookie and a "so what" approach. In talking to the business I was in, they too had experienced excessive delays with this store. It's really the "I don't care, nor am I surprised" approach for me. Be better.