Jimmy John's

4.0
292 reviews

About

Sandwich Restaurant

Location

Jimmy John's
4194 W Wisconsin Ave, Appleton, WI
54914, United States

Hours

Reviews

4.0
292 reviews
5 stars
160
4 stars
57
3 stars
30
2 stars
12
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude or unhelpful service from staff, particularly from management.

Order Accuracy

Many customers reported issues with incorrect orders, leading to dissatisfaction and frustration.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others noted inconsistencies in quality, such as stale bread and missing ingredients.

Delivery Issues

Numerous reviews highlighted delays in delivery times, with some customers expressing disappointment over late or incorrect orders.

Cleanliness

Several customers commented positively on the cleanliness of the restaurant, noting it as a positive aspect of their experience.
  • CD
    Carl Daniel
    Nov 12, 2025
    1.0
    11/12/25 around 12:45pm I ordered delivery from this restaurant, but my order was delivered to the wrong address. When I called (at 2pm) to explain the situation, the manager(very rude male-didn’t catch his name) insisted the food was delivered correctly and said they have a very experienced driver. However, I have a Ring doorbell camera, and there was no delivery recorded at my address. I even offered to drive up to the store and show them my ring camera footage, to prove it wasn’t delivered here. Unfortunately the manager kept cutting me off and refused to listen or even consider that a mistake may have been made. They did say they’d remake it and hung up on me. Even experienced drivers can make mistrals since the building we live in, isn’t marked well, but the lack of accountability and customer service was very disappointing. They should’ve also sent the same driver the second time to clear things up.
  • MK
    Megan Krema
    Sep 16, 2025
    5.0
    My sandwich was done being made before I could finish paying. Friendly and efficient.
  • RR
    R.P.E.
    Sep 1, 2025
    4.0
    Jimmy John’s is pretty much the standard sub place that most people go to. Their subs are good, but the competition is really starting to pick up with other sub places that are catching up to Jimmy John’s with quality and speed. Jimmy John’s is ‘good’, but not great, but I do like their bread.
  • MM
    Maria Makinen
    Aug 28, 2025
    5.0
    Awesome food
  • JN
    JK No Im Not
    Aug 17, 2025
    5.0
    Always the best around by far