Five Guys

4.3
1143 reviews
A close-up view of regular order of Five Guys fries.
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Business Details

137 Mall Drive, Appleton, WI
54913, United States
(920) 830-6724
https://restaurants.fiveguys.com/137-mall-drive
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About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 137 Mall Drive in Appleton is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
137 Mall Drive, Appleton, WI
54913, United States

Hours

Reviews

4.3
1,143 reviews
5 stars
724
4 stars
215
3 stars
107
2 stars
45
1 star
52

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the burgers and fries, but there were multiple complaints about incorrect orders and food preparation issues.

Pricing

Many reviews noted that the prices are considered high for the quality and portion sizes, leading to dissatisfaction among some customers.

Service Experience

While some customers praised the friendly and efficient service, others reported rude staff and poor customer service experiences.

Cleanliness

Several reviews mentioned cleanliness issues in the restaurant, affecting the overall dining experience.

Consistency

There were mixed reviews regarding the consistency of food quality and service, with some customers expressing disappointment compared to previous visits.
  • MM
    Matthew Munson
    Dec 26, 2025
    5.0
    Food for myself. Burger was great as usual. Got a double cheeseburger, bacon and mushrooms on it. A "little" fry, large iced tea and a bacon shake. Yes, bacon. Cause it's frickin awesome. Will be a while till I go back again. For what I ordered it was close to 35 dollars. Thats the downfall going to 5-guys. It's unfortunately pricey. But it is good.
  • LR
    Lester Raddatz
    Dec 24, 2025
    5.0
    Great place for a classic burger. Portions are tremendous. It's the way a classic burger place should be
  • ML
    Michele Lynn
    Dec 6, 2025
    5.0
    The whole experience was great. The food was delicious and service was spectacular! The woman working that evening was conversational and welcoming.
  • MB
    Mike Brown
    Nov 28, 2025
    5.0
    One of my favorites, I get the Fry's crispy!
  • LL
    Lori
    Nov 17, 2025
    5.0
    Very friendly and very clean!
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Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.