Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 137 Mall Drive in Appleton is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
While many customers enjoyed the burgers and fries, there were several complaints about food being undercooked, bland, or missing key ingredients.
Service Issues
Customer service experiences varied widely, with some praising friendly staff while others reported rude or incompetent service.
Pricing Concerns
Numerous reviews highlighted the high prices, with many customers feeling that the cost did not match the quality or quantity of food received.
Inconsistency
Several customers noted inconsistencies in food portion sizes and quality, particularly with fries, which were sometimes underwhelming or poorly prepared.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting dirty tables and floors, while others praised the cleanliness of the environment.
LL
Lori
Nov 17, 2025
5.0
Very friendly and very clean!
AB
Anthony Busalacchi
Nov 2, 2025
5.0
For the price of their sandwiches and fries they had the best out of everything I’ve had. I will go back to five guys again.
EE
Explorer
Oct 6, 2025
2.0
In-N-Out Burger puts this place to shame, better tasting burgers at 1/2 the price! Why are the meals so expensive here? Overpriced mediocre at best meals.
CS
Chad Stiemke
Sep 19, 2025
4.0
Good burgers fries.... Seems to be light on the fries compared to what others show they get or even what their site states for order size. Still enough food but....?!?
CA
Connor Adams
Jul 12, 2025
2.0
Worst 5 Guys I’ve ever been to. Burgers tasted awful, fries were under cooked, and the service was terrible. Normally 5 Guys gets your gut right but not this location.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys Appleton accept reservations?
No, Five Guys at 137 Mall Drive in Appleton does not accept reservations.
What are the operating hours of Five Guys Appleton?
Five Guys Appleton is open daily from 11:00 AM to 10:00 PM.
Does Five Guys Appleton offer delivery and pickup services?
Yes, Five Guys Appleton offers both delivery and in-store pickup services.
Can I customize my burger or milkshake at Five Guys Appleton?
Yes, Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
What are the accepted payment options at Five Guys Appleton?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is the Five Guys Appleton location wheelchair accessible?
Yes, this location has wheelchair accessible entrance, parking, seating, and restrooms.
Does Five Guys Appleton offer gluten-free options?
Yes, Five Guys offers buns and sandwiches without gluten-containing ingredients, but cross-contamination risk exists. Check their allergen chart for details.
What nearby shops or services can customers visit along with Five Guys Appleton?
Near Five Guys, customers can visit Mattress Firm for furniture, Smokey’s Tobacco & Vape Center, and Time Warner Cable for electronics needs.
Are there other dining options close to Five Guys Appleton?
Yes, nearby dining includes Jersey Mike’s Subs and Chipotle Mexican Grill, ideal for customers looking for sandwich or Mexican cuisine.
What accommodations are available near Five Guys Appleton for travelers?
Hotels near Five Guys include AmericInn by Wyndham Appleton Airport and AmericInn by Wyndham Appleton West, convenient for guests visiting the area.