Chipotle Mexican Grill

4.0
619 reviews
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About

Mexican Restaurant
Chipotle East Appleton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
W3198 County Road Kk, Appleton, WI
54915, United States

Hours

Reviews

4.0
619 reviews
5 stars
335
4 stars
116
3 stars
54
2 stars
31
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and difficulty reaching anyone for assistance.

Food Quality

Numerous reviews highlighted issues with food quality, including cold meals, undercooked rice, and inconsistent portion sizes.

Pricing Concerns

Customers frequently mentioned high prices relative to portion sizes, with many feeling that the value for money has decreased.

Cleanliness

Several reviews noted that the restaurant was often dirty, with unclean tables and unsanitary conditions.

Mixed Experiences

While some customers praised the food and service, many others expressed dissatisfaction, indicating a lack of consistency in experiences.
  • JL
    John Landin
    Nov 6, 2025
    5.0
    I had an awesome experience thanks to Sierra and Sienna! They put together two amazing burrito bowls and a perfectly made quesadilla, and everything was spot-on. The ingredients were fresh, portions were generous, and the bowls were built with real care. Both Sierra and Sienna were friendly, upbeat, and clearly took pride in what they were doing. It’s always great when you can actually taste the effort and attention that goes into the food. Huge thanks to them for making the meal exceptional — they definitely deserve some recognition! I’ll absolutely be back thanks to their great service and great food.
  • RW
    Rebecca Woolman
    Oct 25, 2025
    1.0
    Don't waste your time trying to call this location. There is not an option to speak with a person at all. Had a small error on my online order I tried to call and adjust before they made it but it took 20 minutes to go through an ai that just repeated itself then the rep wasn't even from that location and said they dont except calls. Also just FYI the burrito is a waste of money you get half the food thats in a bowl but pay $4 more. Complete waste of time and money. Will not be back to this location.
  • NG
    Nicole Grignon
    Oct 24, 2025
    1.0
    Nothing was cooked. Everything was ice cold. The cheese wasn’t even melted. Three tacos and a burrito bowl. I'm talking about the meat was cold. The rice was cold. the beans were cold. The fajita vegetables were cold. Packaging on burrito bowl is smashed in not by the driver very clearly. Size of guacamole was ridiculous for the price.  Attempts to call the store directly only lead to a corporate number where they told me that they couldn't really do a thing because it was a DoorDash order. I will never eat here again. 
  • LM
    Lisa Martin
    Oct 20, 2025
    1.0
    I think $1.70 for 2 tablespoons of queso and $2.75 for about 1/2 cup of guacamole is a little ridiculous on a chicken bowl. Total came to $14.72 for just the bowl, less than 2 cups.
  • BW
    Ben Willett
    Oct 18, 2025
    1.0
    Went here and the worker was obviously upset gave me barley any meat when I got double protein totally ruined proportions was the worst burrito in my life do not recommend terrible location and expensive. BETTER TO GO ACROSS THE STREET TO QUDOBA!! 🤧 👉👈 🦶🦶 Ps: good atmosphere ngl

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in East Appleton?

Chipotle East Appleton is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle East Appleton located?

It is located at W3198 County Road Kk, East of Route 441 next to Dunkin Donuts, Appleton, WI 54915.