Brand Certified
Charleys Cheesesteaks
3.5(247 reviews)
Certified by Charleys Cheesesteaks • Feb 22, 2026
Business Details
4301 West Wisconsin Ave. Sp# 602, Appleton, WI
54915, United States
Certified by Charleys Cheesesteaks • Feb 22, 2026
(920) 574-3097
Certified by Charleys Cheesesteaks • Feb 22, 2026
https://order.charleys.com/menu/fox-river-mall/
Certified by Charleys Cheesesteaks • Feb 22, 2026
About
Certified by Charleys Cheesesteaks • Feb 22, 2026
Sandwich Restaurant
Location
Certified by Charleys Cheesesteaks • Feb 22, 2026
Charleys Cheesesteaks
4301 West Wisconsin Ave. Sp# 602, Appleton, WI
54915, United States
Hours
Certified by Charleys Cheesesteaks • Feb 22, 2026
Reviews
3.5
247 reviews
5 stars
120
4 stars
25
3 stars
18
2 stars
18
1 star
66
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, slow service, and unprofessional behavior among employees.
Food Quality
While some customers enjoyed the food, many reported issues with food quality, including undercooked items, missing components, and unsatisfactory portion sizes.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty counters and equipment, which contributed to a negative dining experience.
Staff Attitude
Customers frequently noted that staff members were unhelpful, dismissive, and engaged in inappropriate conversations in front of patrons.
- AWAdam WeatherbyFeb 14, 20261.0The short guy said they open at 10:30 went there at 11 and he said another 20 min. This place is a joke. Foods great but the workers do nothing
- EMElla MarxJan 28, 20261.0The food was genuinely so bad i had to write a review. My order was missing components and had pieces that weren’t even on the listing. The sandwich was sopping wet in sauce but somehow the bread was dry and rubbery. Also they burned the steak (it literally tasted like char… how???) Go somewhere else.
- VDVapor DotwavDec 29, 20251.0Rude cashier
- KMKaston MorrisDec 21, 20251.0Sandwich was not what I expected taste nasty ash didn’t even try to make it look good steak taste fake doesn’t have any flavor what a disappointment do better!!
- CFCandace FlitterDec 15, 20251.012/15/25 4:30pm The food court was dead, no line at Charley’s. The employees spent time talking to each other about inappropriate topics and cursing. The place is filthy!! The grill had old food left on it and the garbage on the counter overflowing! Awful!
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks at Fox River Mall?
Charleys Cheesesteaks is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Charleys Cheesesteaks offer delivery services?
No, Charleys Cheesesteaks does not provide delivery services as they are closed for delivery all week.
Is there a drive-through option available at Charleys Cheesesteaks?
No, the drive-through service is closed every day of the week at this location.
Can I pick up my order at Charleys Cheesesteaks?
Pick-up service is currently not available as it is closed every day of the week.
Does Charleys Cheesesteaks offer takeout and what are the hours?
Takeout is not available as the takeout service is closed every day.
What payment options are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa as payment options.
Where is Charleys Cheesesteaks located in Appleton, WI?
It is located at 4301 West Wisconsin Ave. Sp# 602, Appleton, WI 54915, inside Fox River Mall.
What nearby dining options are available at Fox River Mall besides Charleys Cheesesteaks?
Nearby dining options include Fox River Brewery and Restaurant, Chicken Max, Sarku Japan, The Cozzy Express, Sbarro, Kato's Cajun, Orange Julius, Taco John's, and Burger King.
Are there shopping options near Charleys Cheesesteaks in Fox River Mall?
Yes, nearby shopping options include GameStop, Claire's, Gold Buyers At the Mall, Perfect Stitch, Cost Cutters, Bath & Body Works, Banana Republic, Gymboree, Lids, Claire's Fox River Mall, Callisters Christmas, T-Mobile, Sunglass Hut, and GNC.
What nearby places could I visit for entertainment or relaxation after dining at Charleys Cheesesteaks?
You might want to check out Fox Valley Brewery, The Shinery liquor store, Relaxation Center for massages, or Colt's Timeless Tattoos for tattoo and piercing services.
Brand Certified Facts from Charleys Cheesesteaks
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Certified February 22, 2026Yext Knowledge Graph
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