Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers generally praised the food quality, noting it was hot and tasty, though some reported issues with freshness and portion sizes.
Service Issues
Multiple reviews highlighted poor customer service experiences, including rude staff, slow service, and incorrect orders.
Management Concerns
Several customers expressed dissatisfaction with management behavior, particularly regarding employee treatment and overall store management.
Cleanliness
While some customers noted cleanliness, others reported dirty dining areas and unsanitary conditions.
JM
Justin Marhold
Nov 16, 2025
5.0
Really solid food
MA
Michelle Awe
Sep 18, 2025
4.0
the food was hot and tasted good
LL
Larry
Aug 27, 2025
3.0
I come into this location once in a while and they never let me down with how good their sandwiches are. But today, I had to witness a manager yelling at her coworkers in-front of customers. One gentleman was not doing anything wrong and seemed to be moving at a decent pace. She continued to degrade him about being too slow and not knowing what he was doing. Its a shame that management has to be to harsh to other employees, especially in front of customers. This is not the only time I have seen her being rude to customers and other employees. Clearly she has not changed her ways which leads me to write this review. I don’t know if I am going to be coming back after witnessing this again today.
PS
Patrick Schilcher
Aug 26, 2025
4.0
Quick and good. What else do you want?
TD
Todd Drum
Aug 20, 2025
1.0
Calumet location, We walked in, the older lady at the cash register pretty much said, "what do you want, " well now nothing with that attitude. So we left, this isn't the first time at this store, if she hates it so much just quit! We will go across town to the other Arby's where they treat you like your a person.