Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.6
331 reviews
5 stars
132
4 stars
78
3 stars
37
2 stars
25
1 star
59
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the establishment's poor cleanliness, with reports of dirty floors, tables, and bathrooms, as well as unpleasant odors.
Service Quality
Customers frequently mentioned rude or inattentive staff, long wait times, and incorrect orders, leading to a negative overall service experience.
Food Quality
While some customers enjoyed the food, many reported issues with food preparation, including cold or improperly cooked items, and missing ingredients in orders.
Management Issues
Several reviews pointed to poor management practices, including lack of supervision and staff training, contributing to the overall negative experience.
Inconsistent Experience
Some customers noted improvements under new ownership, while others expressed disappointment with their experiences, indicating inconsistency in service and food quality.
- CMCody McGregorNov 15, 20251.0Food was cold and terrible. Waited 25 minutes for chicken strips. Close the place down
- BGBrittany GatesOct 4, 20251.0This place is awful. From parking under the largest cobweb ever attached to the outside light and the extremely dirty windows, I wish we would have drove off then. Walked inside and the place is so dirty everywhere - floors look like they haven't been swept in weeks much less mopped. Flies were buzzing around the food counter as we tried to order and the food area looked dirty as well. We didn't order food and threw away our ice cream when we left. We didn't even want our dog who was along eating it and she loves ice cream! Is someone going to do something about this place or maybe just close the doors? Seems these reviews are a repeat of the same complaints and somehow it's still open under the same conditions.
- VZVincent ZSep 18, 20254.0Food and dessrt was great but service was sometime messing around. I'm ok with that bathroom pee in the toilet. The place is not inspiring me because it's plan. Quick on food.
- CDChristy DeanSep 8, 20251.0My husband and I stopped in to get an ice cream treat the other night and we were deciding what to get when the young gal came to see what we wanted. She was wearing an oversized sweatshirt that she was drowning in and the sleeves from the cuff up past her elbows was just covered with food and stains. I immediately didn't want anything from there to eat as I didn't want her to touch my food. It was disgusting. Should've took pictures. Probably won't go back. Is there any supervision?
- LVLori VilstrupSep 2, 20252.0Only had two shakes, it was only 10:45 AM so it wasn't busy. The gentleman taking my order was very nice but kept burping while making the shakes. 🤢 It was very unclean and the ladies bathroom was disgusting and nothing to wipe your hands with. I ended up throwing my shake away. We usually go to Siren DQ which is always so clean and everything tastes great. Will not be stopping here again!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Amery?
Dairy Queen Grill & Chill in Amery is open daily from 9:00 AM to 9:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 221 S Keller, Amery, WI 54001-1218, United States.
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers, shakes & malts, and ice cream cakes.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, it is family-friendly, good for kids, and welcomes families and children.
Does Dairy Queen Grill & Chill have seating available?
Yes, the location offers seating for customers.
How can I stay updated on exclusive deals at Dairy Queen Grill & Chill?
You can download the Dairy Queen app for exclusive deals by visiting https://www.dairyqueen.com/app.
Can I order birthday or ice cream cakes at Dairy Queen Grill & Chill?
Yes, Dairy Queen offers ice cream cakes and birthday cakes through DQCakes.com.
What nearby places can I visit around Dairy Queen Grill & Chill in Amery?
Nearby you can visit Michael's Park for outdoor activities, Stower Seven Lakes Trail for hiking, and Northern Lakes Center for The Arts for music events.
Are there convenient ATM services close to Dairy Queen Grill & Chill?
Yes, nearby ATMs include CoinFlip Bitcoin ATM, CoinFlip Bitcoin ATM - Marathon (Amery), and Amery Express ATM for your financial needs.
What other dining options are near Dairy Queen Grill & Chill?
Nearby dining options include another Dairy Queen location and Subway sandwich shop for fast food variety.