Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for food, with some stating it took over 20 minutes to receive their orders.
Order Accuracy
There were numerous complaints about incorrect orders, including missing items and wrong food being given.
Staff Friendliness
Many reviews highlighted the friendliness and helpfulness of the staff, particularly praising manager Sue for her excellent customer service.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported issues like cold food and incorrect preparation.
Cleanliness
The restaurant was often noted for its cleanliness, with several customers appreciating the well-maintained dining area and restrooms.
SM
Samantha Miller
Nov 2, 2025
2.0
The morning crew is pretty good, but don't go in the afternoon. The person taking my order asked if I was done after every single item I ordered (like the second the last word left my mouth he was asking), missed an item I ordered because he was talking over me to ask if I was done, didn't even think to ask if I wanted a drink. Ordered two sandwiches and fries? I would have loved one. Too bad it felt like this guy couldn't wait to have me out of the drive thru, and I was at that point not going to have him fix my order and talk over me again. I could be more understanding if I had rolled up during a rush, but it was myself and one other car that ordered a single drink.
DJ
D J
Oct 20, 2025
1.0
The large waters don't get a monopoly piece. They consistently forget to give out pieces for large soda. They said they keep track of the monopoly cards. So who is confiscating the ones not given out?
SW
Sugar Shane Webster
Sep 27, 2025
3.0
Very slow workers here. They had no sence of urgency when it came to getting orders out. The line of cars outside was long and the people in the place were waiting for their food. We waited almost 19 minutes for our food. It was busy but the workers didnt care. They took their time.
PN
Phương Nguyễn
Sep 20, 2025
5.0
Shout out for Manager Sue, She kind and friendly, always ask me if I'm okay
HG
Hazel Grace
Sep 14, 2025
3.0
Ordered through the app. Paid for 40 piece family meal. Got sent with 20 pieces. And has to sort it out myself. Less then happy after working 14 hours about having to go back and get what I already ordered. Service is one of the simplist jobs and should be pretty easily achieved. Double check the bags mcds.