Customers frequently praised the staff for being friendly, helpful, and efficient, although some noted instances of dismissive behavior.
Food Quality
The ice cream and Blizzards received high marks for taste, but there were complaints about inconsistent portion sizes and food quality.
Cleanliness
The location is often described as clean and well-maintained, contributing positively to the overall experience.
Order Accuracy
Several reviews highlighted issues with order accuracy, including missing items and incorrect orders, which affected customer satisfaction.
Pricing Concerns
Many customers expressed concerns about rising prices, feeling that the cost of items, particularly Blizzards, is becoming excessive.
DW
Donald Williams
Nov 12, 2025
3.0
Just like all the fast food offerings here in town. Staffing seems to be an issue lately at all of them. Kinda hard to get 5 stars just using the drive though. Dairy Queen has been around for years. Expect it to be the same everywhere. Is their "ice cream" made from powdered milk?? Not sure.
LW
Landen's World369
Oct 16, 2025
5.0
i love the chicken here and the ice cream (best during the summer seasonals)
MP
Mark Perry
Oct 7, 2025
5.0
Great blizzard options...
CJ
Chuck Johnson
Oct 4, 2025
4.0
One of the better DQ’s I’ve been to, but I recommend checking your order before you leave. Portion sizes are consistent, but if you pay extra to upgrade sides that often gets overlooked. The Blizzards are always delicious and worth the price tag. Would be 5 stars if orders were correct and if everything wasn’t so dang spendy!
AA
Ashben Alverz
Oct 2, 2025
3.0
I will say as of tonight the service was quick . However staff was dismissive , and for the price I’m paying for fast food I expect more than what even is close to qualifying at 2 1/2 chicken strips . Chicken isn’t always a normal size but when it’s the size of my pinkie … do better ..
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, and signature items like the Blizzard® Treat and Chicken Strip Basket.
Where is Dairy Queen Grill & Chill located?
It is located at 1202 E Yelm Ave, Yelm, WA 98597-8618, US.
What are the regular operating hours of Dairy Queen Grill & Chill?
The usual hours are 10:00 AM to 10:00 PM Monday to Thursday and Sunday, and until 10:30 PM on Friday and Saturday.
Are there any special holiday hours for Dairy Queen Grill & Chill?
Yes, it is closed on November 27, 2025, and December 25, 2025, and open from 10:00 AM to 6:00 PM on December 24, 2025.
Does Dairy Queen Grill & Chill offer a drive-thru or outdoor seating?
Yes, Dairy Queen Grill & Chill provides a drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the location welcomes families and is good for kids to enjoy food and treats.
Can I order food from Dairy Queen Grill & Chill online or through a mobile app?
Yes, you can order for pickup online and download the Dairy Queen app for exclusive deals and mobile ordering & rewards.
What nearby places can I visit around Dairy Queen Grill & Chill?
Nearby you can find places like Wells Fargo Home Mortgage, Allied Cash Advance, and Eckys Cards and Games hobby shop, which might be useful for errands before or after your visit.
Are there other food options near Dairy Queen Grill & Chill?
Yes, Quiznos sandwich shop is located nearby if you want additional fast food or restaurant choices in the area.
What nearby services are available if I need mobile phone or financial help around Dairy Queen Grill & Chill?
You can visit T-Mobile for mobile phone services or Edward Jones for financial advice, both located conveniently close to Dairy Queen Grill & Chill.