Taco Bell

Reviews

• JC

  Jayme Crone

  4 days ago
  1.0
  Showed up to get a doordash you drive through asked me if it was a mobile order I said no. The next thing I said was that I'm picking up an order for the exact customers name for doordash. The employee continued to let me know that they did not have any orders. My app was confirmed so I checked the lobby lo and behold there was my order. So I knocked on the door the employees ignored me. So then I got back in my car went through the drive-thru and reiterated what I had said previously. Mind you I was saying the exact customer's name it was 7:00 in the morning there were no other customers and it was the only order in the lobby. The employee finally understood the situation and continued to be extremely rude to me about it. I don't know if this was the graveyard shift left over or morning shift. But I will never be going back to this Taco Bell again. This is not how you treat customers and the funny part is all taco bells are starting to become the same like they have no criteria when they hire anymore. This was so bad I'm going to elevate it past Google to Taco Bell corporate because they need to get things together. There's three locations in my immediate area and all of them have egregious issues. Thanks but no thanks Taco Bell. You used to be good
• EN

  Elena Neuenschwander

  Apr 9, 2026
  1.0
  Just called to ask when they started putting the jalapeño sauce on a cheese quesadilla because I don’t recall ever having that except on a chicken quesadilla. Let’s just say I usually have pretty good experiences but whoever I spoke with on the phone definitely had an attitude with me when there was no reason for it.
• SB

  Sarah Baker

  Feb 15, 2026
  2.0
  Puke pizza…cutting back on tomatoes or what??!!
• SH

  Stephen Heeney

  Dec 24, 2025
  1.0
  I’ve been a regular customer at this Taco Bell for years and have easily spent thousands of dollars here. Lately, I’ve had repeated issues with missing items and cold food when I get home. A few nights ago, I was missing a taco from my order. I called the store, and the employee who made my order answered the phone, apologized, and told me he would write my name down so I could get the missing taco the next time I came in. On December 24th, I attempted to place an online order around 6:45 pm, not realizing the store was closing early at 7 pm for the holiday. The app wouldn’t process the order, which is understandable. Since I was already there, I politely went to the drive-thru to ask about the taco I was previously told I could come back for. The employee at the window immediately accused me of lying and said she wasn’t giving out a “random free taco,” then closed the window. The manager then came to the window and, after I explained the situation calmly, also accused me of lying. When I pointed out the employee who told me I could come back, the manager dismissed him entirely and said he “had no authority” and told me to leave because there were “paying customers” waiting. This was extremely frustrating and embarrassing, especially over a $2 taco that was missing due to their mistake. The way I was spoken to and treated was unacceptable. I wasn’t rude, I wasn’t demanding—just trying to resolve an issue I was told would be handled. I expect much better customer service from a place I’ve supported for years.
• CC

  Carmen

  Dec 10, 2025
  5.0
  They were very nice gave me a free refill when I dropped my drink

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